PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scotts Lawn Service and Lawn Love as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scotts Lawn Service
Lawn Love

Scotts Lawn Service and Lawn Love Overview

Total reviews
102
108
Company responses
8
0
Issues resolved
0
1

Lawn Love was first mentioned on PissedConsumer on Aug 6, 2014 and since then this brand received 108 reviews. It is 6 reviews more than Scotts Lawn Service received since May 18, 2010.

Scotts Lawn Service and Lawn Love Consumer Ratings

Rank
86 out of 657 in Landscaping and Gardening category
98 out of 657 in Landscaping and Gardening category
Product or Service Quality
64 in category
69 in category
Customer service
67 in category
60 in category
Price Affordability
76 in category
98 in category

According to consumer ratings and reviews, Scotts Lawn Service ranks 12 points higher in the Landscaping and Gardening category than Lawn Love. People gave Scotts Lawn Service 1.3 stars for Product or Service Quality criterion in Landscaping and Gardening category and it is 98 points higher than the worst rated brand in this category. At the same time, Lawn Love was rated 1.2 stars for Product or Service Quality criterion in this category and it is 93 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Lawn Love has a higher rating than Scotts Lawn Service. Regarding Price Affordability criterion, consumers gave Scotts Lawn Service 2 stars and it is 53% greater than other in category. Lawn Love however was rated 1.5 stars and it is 60% worse than other in category.

Scotts Lawn Service and Lawn Love Rating Details

Product or Service Quality
1.3 (22 reviews)
1.2 (51 reviews)
Reviewer's quote

...I called in on 5 separate occasions and asked for a certain service and for a supervisor call back and was assured I would get one. I also emailed numerous times as well. Not once NOT ONE SINGLE TIME DID anyone call me back from the office to ask what my concerns were...

karl a

NO PROVIDER! MY SERVICE WAS POSTPHONE 3 TIMES! STILL NOT DONE!!!..

Linda
Customer service
1.3 (21 reviews)
1.4 (57 reviews)
Reviewer's quote

When I asked for a corp customer service phone number I received a non working 888 number. This is how you will be treated as a customer, very poorly. They will do anything to up sale you but will not service you as a customer for the service you have contracted...

PissedConsumer874566

Customer service is hard to understand. Their phone kept cutting out. Finally got lawn service - it was ok...

PissedConsumer1708737
Price Affordability
2 (19 reviews)
1.5 (50 reviews)
Reviewer's quote

I used to work in Lawn Care Services for Scott's. I tried to do my job well and take care of the customers in my assigned route. They do not hire top notch help and they receive very little initial training before they are turned loose upon the customers. A lot of the help took advantage and...

Clayton

Lawn Love is not to be trusted!! Do not believe any price deals they might propose. The landscapers who actually perform the hard work do a great job. It is the company that is untrustworthy...

PissedConsumer1615492

Scotts Lawn Service and Lawn Love Pros and Cons

Pros
  • Ease of signing up
  • Technicians were nice and polite
  • Still waiting to see
  • Originally quoted price
  • Website
Cons
  • Customer service
  • Shoddy work
  • Lavk of response and never solving lawn problems
  • Worst lawn care experience ever
  • Service
  • Unreliability and poor quality of services

Scotts Lawn Service and Lawn Love Most Positive Reviews

Top rated reviews
3.4

Scott's Lawn Service is a straight scam. They try to take advantage of their customer base in several ways.
I signed u...

5

Pros: Good app, jobs show up pretty regularly.
Cons: until you get enough experience in their eyes, the better paying job...

Scotts Lawn Service and Lawn Love Most Critical Reviews

Lowest rated reviews
1

Scotts Lawn Service of Atlanta is an absolute waste of money. I had my lawn sodded with the new hybrid zoysia to the...

1

I already contacted the BBB about lawnlove and I'm going to tell everyone I can what a complete fake this website is. I...

Scotts Lawn Service and Lawn Love Latest Reviews

Recent published reviews
2.2

As a long time customer I have moved on this year as they have got way too big since the merger and their corporate or...

Read all 102 reviews

Service has been sporadic once they showed up but the icing on the cake was a $45 charge both for November and December...

Read all 108 reviews

Scotts Lawn Service and Lawn Love Products and Services

Most reviewed product and services
  • Scotts Lawn Service Lawn Service (79 reviews)
  • Scotts Lawn Service Customer Care (6 reviews)
  • Lawn Love Lawn Service (55 reviews)
  • Lawn Love Customer Care (26 reviews)
  • Lawn Love Tree And Shrub Care (6 reviews)