PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Laurel Mountain Mustang and Summit Racing Equipment as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Laurel Mountain Mustang
Summit Racing Equipment

Laurel Mountain Mustang and Summit Racing Equipment Overview

Total reviews
76
142
Company responses
0
0
Issues resolved
0
2

Laurel Mountain Mustang and Summit Racing Equipment Consumer Ratings

Rank
155 out of 931 in Equipment category
66 out of 411 in Auto Parts and Accessories category
Product or Service Quality
91 in category
48 in category
Exchange, Refund and Cancellation Policy
113 in category
33 in category
Price Affordability
63 in category
68 in category
Turnaround Time
46 in category
54 in category

Laurel Mountain Mustang and Summit Racing Equipment Rating Details

Product or Service Quality
2 (24 reviews)
1.9 (57 reviews)
Reviewer's quote

...Thst is grsat cudtomrr service..

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...Terrible service, and will never order from them again..

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Exchange, Refund and Cancellation Policy
1.3 (13 reviews)
1.8 (57 reviews)
Reviewer's quote

This has been an on-going process just trying to a refund for product that was delivered 4months late and now I have spent 9mnths trying to get the refund? I have spoke with Kevin is parts a few times and he is always working on it? I was email in Dec, 2014 that the order was canceled and a...

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...I was issued a full refund of the items in question..

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Price Affordability
3.1 (12 reviews)
2.4 (52 reviews)
Reviewer's quote

I ORDERED RADIATOR HOSES FOR MY 66 MUSTANG WITH SCOTT DRAKE LETTERING I WAS SENT HOSES WITHOUT LETTERING CALLED AFTER FOUR TIMES CALLING WAS TOLD THAT WAS ALL THEY HAVE. BUT THEY ADVERTISED WITH THE LETTERING TOLD COULD NOT RETURN THE HOSES.NEVER DID BUSINESS WITH THEM AGAIN.BAD CUSTOMER SERVICE...

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...ready to go wrong price, cashier said can not do anything, ask for someone to help, got customer service mgr. , can not change price, said if not happy he will give credit and keep wheels. I wanted the wheels, ask to talk to store mgr was told not in...

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Turnaround Time
3 (2 reviews)
2 (52 reviews)
Reviewer's quote

...At the time i was in high school and didn't have a job so i got money by mowing lawns. I am glad they are out of business because of all of the people they screwed over but i still feel that they owe me for the part i worked hard to get..

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...Today was the last time..

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Laurel Mountain Mustang and Summit Racing Equipment Pros and Cons

Pros
  • Prices and most parts were good
  • Our 1st relationship
  • Prices seemed good
  • Variety of products and prices
  • Fast shipping
  • Usually service is great and everyone willing to help
Cons
  • Customer service
  • Way they treat customers
  • How they treat customers
  • Customer service
  • Today i am less then pleased with customer service
  • Would not fix my problem in a timely manner

Laurel Mountain Mustang and Summit Racing Equipment Most Positive Reviews

Top rated reviews
5

I don't understand all the negative reviews of Laurel Mountain Mustang. I've ordered a lot of parts from them over last...

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5

Ordered 4 Rancho shocks , received order confirmation but no tracking. Seven days later 2 shocks show up 1 rubber boot...

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5

Ordered teo rear quarter panels from laure mountain mustang , recieved both panels snd were dsmsged in shipment. Called...

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5

Invoice number 8902947 " Michael Fullington , hood scoop " please send to shipping dept. please ...

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Laurel Mountain Mustang and Summit Racing Equipment Most Critical Reviews

Lowest rated reviews
1

I ordered an exhaust kit. They kept telling me the items would ship on a certain day but they never did. After six...

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1

They are the worst orders late never called to tell me

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1

ORDERED SEVERAL ITEMS, JAN 23, 2015. CHARGED FOR ALL ITEMS, ONE STILL NOT RECIEVED 1965 LISCENSE PLATE FRAME, 1965 FUEL...

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1

I RECEIVED A DENTED TRANS PAN WITH BOTH PLUS MISSING. IT HAS BEEN 7 DAYS NOW WITH NO REPLACEMENT. THE MECHANIC DID NOT C...

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Laurel Mountain Mustang and Summit Racing Equipment Latest Reviews

Recent published reviews
No votes

in september in 2015, we order parts for 475US $; we haven't received anything but the money has been debited. my broth...

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1

I ordered and received truck body parts. They dont fit and I have been trying to return the parts. Been on hold by...

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1.1

Back in 07-11-2015, i ordered a grill and molding kit for my 1969 mustang that i am restoring. When i ordered it i recie...

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No votes

Was on hold for 45 min. No answer. Called again. On hold for 1 1/2 hrs. No answer. Was trying to pay balance on an...

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Laurel Mountain Mustang and Summit Racing Equipment Products and Services

Most reviewed product and services
  • Laurel Mountain Mustang Customer Care (7 reviews)
  • Summit Racing Equipment Shipping Service (21 reviews)
  • Summit Racing Equipment Customer Care (12 reviews)
  • Summit Racing Equipment Cashier (1 review)