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  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $22.3K CLAIMED LOSSES
  • $496 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Prices and most parts were good 3
  • Our 1st relationship 3
  • Prices seemed good 1

Customers don't like

  • Poor customer service6
  • How they treat customers4
  • Way they treat customers4
  • Waste of my time and money2
  • Worst possible customer service2

Products by Laurel Mountain Mustang

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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 264 TOTAL REVIEWS
  • $24.3K CLAIMED LOSSES
  • $227 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Price 10
  • Will never buy from them again 9
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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