Start a new comparison
Delete
  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $22.3K CLAIMED LOSSES
  • $496 AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
  • Prices and most parts were good 3
  • Our 1st relationship 3
  • Prices seemed good 1

Customers don't like

  • Customer service14
  • Way they treat customers4
  • How they treat customers4
  • Worst possible customer service2
  • Waste of my time and money2

Products by Laurel Mountain Mustang

Delete

Rockauto

Auto Parts and Accessories
  • 2 ISSUES RESOLVED
  • 962 TOTAL REVIEWS
  • $56.3K CLAIMED LOSSES
  • $313 AVERAGE LOSS
1.8
Exchange, Refund and Cancellation Policy
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Unwillingness to accept their part in the mistake5
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Shipping4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel