PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Laurel Mountain Mustang and PartsGeek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Laurel Mountain Mustang
PartsGeek

Laurel Mountain Mustang and PartsGeek Overview

Total reviews
76
2064
Company responses
0
0
Issues resolved
0
12

Laurel Mountain Mustang and PartsGeek Consumer Ratings

Rank
157 out of 931 in Equipment category
55 out of 413 in Auto Parts and Accessories category
Product or Service Quality
90 in category
37 in category
Exchange, Refund and Cancellation Policy
111 in category
57 in category
Price Affordability
63 in category
49 in category
Turnaround Time
46 in category
53 in category

Laurel Mountain Mustang and PartsGeek Rating Details

Product or Service Quality
2 (24 reviews)
2 (591 reviews)
Reviewer's quote

...Thst is grsat cudtomrr service..

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...Rude customer service. *** of the earth work here..

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Exchange, Refund and Cancellation Policy
1.3 (13 reviews)
1.5 (610 reviews)
Reviewer's quote

This has been an on-going process just trying to a refund for product that was delivered 4months late and now I have spent 9mnths trying to get the refund? I have spoke with Kevin is parts a few times and he is always working on it? I was email in Dec, 2014 that the order was canceled and a...

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...My property has no fence and no gate, When this was confirmed by their company representative, they refused to give me either refund or replace the lost parts..

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Price Affordability
3.1 (12 reviews)
3 (583 reviews)
Reviewer's quote

I ORDERED RADIATOR HOSES FOR MY 66 MUSTANG WITH SCOTT DRAKE LETTERING I WAS SENT HOSES WITHOUT LETTERING CALLED AFTER FOUR TIMES CALLING WAS TOLD THAT WAS ALL THEY HAVE. BUT THEY ADVERTISED WITH THE LETTERING TOLD COULD NOT RETURN THE HOSES.NEVER DID BUSINESS WITH THEM AGAIN.BAD CUSTOMER SERVICE...

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...IF I HAVE TO PAY FULL PRICE FOR SHIPPING AGAIN IM GOING TO LOSE IT...

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Turnaround Time
3 (2 reviews)
2 (471 reviews)
Reviewer's quote

...At the time i was in high school and didn't have a job so i got money by mowing lawns. I am glad they are out of business because of all of the people they screwed over but i still feel that they owe me for the part i worked hard to get..

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This is the second time that I have been sold the wrong part after giving all the correct information I would like to have a return item tag emailed to me and I'm not happy about having to pay return shipping a second time I have been a customer for several years ASAP..

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Laurel Mountain Mustang and PartsGeek Pros and Cons

Pros
  • Prices and most parts were good
  • Our 1st relationship
  • Prices seemed good
  • Good prices
  • Found part
  • Price
Cons
  • Customer service
  • Way they treat customers
  • How they treat customers
  • Horrible customer service
  • Wrong part
  • Unethical business practices

Laurel Mountain Mustang and PartsGeek Most Positive Reviews

Top rated reviews
5

I don't understand all the negative reviews of Laurel Mountain Mustang. I've ordered a lot of parts from them over last...

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5

Stay away from this company - they are scammers making money on shipping charges.

Ordered windshield washer reservoir,...

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5

Ordered teo rear quarter panels from laure mountain mustang , recieved both panels snd were dsmsged in shipment. Called...

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5

Ordered a door handle and the description said they paint to match your car, I go all the way through check out and no...

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Laurel Mountain Mustang and PartsGeek Most Critical Reviews

Lowest rated reviews
1

I ordered an exhaust kit. They kept telling me the items would ship on a certain day but they never did. After six...

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1

Stay far far away.

THEY DO NOT ALLOW ORDER CANCELLATIONS, RESTOCK IS 30% AUTOMATICALLY AND NO PHONE NUMBER TO CONTACT...

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1

ORDERED SEVERAL ITEMS, JAN 23, 2015. CHARGED FOR ALL ITEMS, ONE STILL NOT RECIEVED 1965 LISCENSE PLATE FRAME, 1965 FUEL...

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1

I ordered a front axle assembly for a 1982 VW Rabbit, I was sent a 1985 axle assembly which does not fit. I contacted th...

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Laurel Mountain Mustang and PartsGeek Latest Reviews

Recent published reviews
No votes

in september in 2015, we order parts for 475US $; we haven't received anything but the money has been debited. my broth...

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1.7

So I ordered from this company a while ago, that parts did not fit. After I returned it, following each instruction...

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1.1

Back in 07-11-2015, i ordered a grill and molding kit for my 1969 mustang that i am restoring. When i ordered it i recie...

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1

I ordered a delivery for 1017 College Street and when the Delivery Driver was unable to find the correct address, PartsG...

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Laurel Mountain Mustang and PartsGeek Products and Services

Most reviewed product and services
  • Laurel Mountain Mustang Customer Care (7 reviews)
  • Partsgeek Shipping Service (414 reviews)
  • Partsgeek Customer Care (186 reviews)
  • Partsgeek Website (26 reviews)