PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about USPS and Lasership as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

USPS
Lasership

USPS and Lasership Overview

Total reviews
2804
1612
Company responses
0
0
Issues resolved
18
5

USPS and Lasership Consumer Ratings

Rank
13 out of 126 in Post category
228 out of 1047 in Transportation and Logistics category
Customer service
10 in category
149 in category
Turnaround Time
10 in category
147 in category
Website
11 in category
198 in category
Tracking Tool
7 in category
126 in category

USPS and Lasership Rating Details

Customer service
1.4 (854 reviews)
1.2 (774 reviews)
Reviewer's quote

NO REAL INFORMATION FROM CUSTOMER SERVICE..

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Worst and the lady Kelsey from customer service starting lying saying they was attempting delivery and the truck broke down so yes in the bring I was upset loud about this company always lying about attempting a delivery when I have a whole sign on the front door downstairs then Kelsey says they...

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Turnaround Time
1.4 (764 reviews)
1.1 (613 reviews)
Reviewer's quote

...About 5 weeks turnaround time, and no package delivery in Sweden. Someone elderly didn't get a package for Christmas. Had I not started a tracking inquiry, the package would probably still be in Miami (beyond the 3 1/2 weeks it seems to have spent there already)..

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...I told the agent that I've been on the phone with her the entire time and no one knocked at my door. I didn't even see anyone walk or drive away. Anyway, this has been a lesson learned and I will never patronize any business that uses Lasership as a carrier...

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Website
1.9 (751 reviews)
1.2 (583 reviews)
Reviewer's quote

...According to the post office website the parcel departed from the United States, then, without any arrival to Russia, it departed from that country. In a few days, it departed from the USA one more time as well as from Russia. Could it be an explanation of this contradictory information?..

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I looked again today only to see Lasership "claims" via their website that at 7:28pm it was loaded onto the vehicle for delivery, at 7:29pm out for delivery, and at 7:30pm it was delivered. I knew that was a lie because there was no way it could be delivered from Lansing to Springfield, MI in 60...

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Tracking Tool
2 (595 reviews)
1.3 (655 reviews)
Reviewer's quote

...Tracking tool is absolutely useless!!! ..

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...I suggest everyone who has had trouble with them to spam their inquiries inbox using your tracking number. Great way to stick it to them..

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USPS and Lasership Pros and Cons

Pros
  • Mail delivery person
  • Local post office
  • Usually good delivery
  • Very dissatisfied
  • Never again
  • Frustrating
Cons
  • Customer service
  • Delivery time
  • Do not return calls
  • Customer service
  • No delivery
  • Poor delivery service

USPS and Lasership Most Positive Reviews

Top rated reviews
5

I sent a package via Priority Mail from my address to myself, just to see what would happen! Sure enough, the package ar...

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5

I order from Staples all of the time. Lasership delivers my Staples orders on a regular basis. Bah, the driver, is...

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5

The problem is probably not with the USPS,The problem is you probably do not make your payment's on time anyway's and...

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5

I was online preparing to order an item when I saw an Amazon link on the retailer's website. Since I had signed up for...

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USPS and Lasership Most Critical Reviews

Lowest rated reviews
1

Hi,

I have an item of an order placed more than a month ago and it did not get out of the United States yet, and the co...

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1

Like many other's I wish Amazon would cut ties with Lasership. Based on how long the complaints have been going on...

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1

Never ship anything through USPS even to next door. I sent a birthday gift to my friend and payed to have it on time....

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1

This is the worst delivery service. I cant believe newegg uses them since they must lose money wih lost packages....

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USPS and Lasership Latest Reviews

Recent published reviews
2.2

I called a local postal branch, Belding Post Office on 201 E Main St., Belding, MI 48809-9998, to get the tracking...

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1

My package has been sitting 3 miles away for the past 5 days. It was marked out for delivery Friday morning and it is no...

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1

I did not get my call answered

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1

LASERSHIP are TEEFS
STILLING PACKAGES AND REPORTING AS DELIVERED
ALL PEOPLE IN THE BUILDING I LIVE ARE PISSED OFF

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USPS and Lasership Products and Services

Most reviewed product and services
  • Usps Delivery Service (821 reviews)
  • Usps Mail Service (573 reviews)
  • Usps Customer Care (79 reviews)
  • Lasership Delivery Service (1055 reviews)
  • Lasership Home Delivery Service (127 reviews)
  • Lasership Vehicle Driver (66 reviews)