LaserShip vs UPS
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LaserShip and UPS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
LaserShip and UPS Overview
Total reviews | 2738 | 7568 |
Company responses | 0 | 0 |
Issues resolved | 22 | 59 |
LaserShip and UPS Consumer Ratings
LaserShip and UPS Rating Details
LaserShip and UPS Pros and Cons
- Very dissatisfied
- Never again
- Frustrating
- Tracking tool
- Tracking our packages
- Respectful but useless customer service staff
- Customer service
- No delivery
- Unreliable
- Poor customer service
- Delivery
- Unethical business practices
LaserShip and UPS Most Positive Reviews
Not certain other peoples reviews, I am a customer who demands service and always get it with Laser Ship, I will always...
Hi people,
After reading so many bad reviews here and on other forums, I was afraid about getting my package delivered t...
I order from Staples all of the time. Lasership delivers my Staples orders on a regular basis. Bah, the driver, is...
My only complaint is not being able to speak to a human. I thought I lost a package. It was delivered but my app did...
LaserShip and UPS Most Critical Reviews
My package was never delivered to my place. Trying to get a hold of customer service takes for ever.
My package was sent with return signature. They had someone from another UPS store sign for the package. And now claim...
I have spoken repeatedly to different agents telling them that I have been requesting that my packages NOT be left on...
Posted delivery time always false so drivers look good. Many of UPS drivers need to return to counting fries at a...
LaserShip and UPS Latest Reviews
States my package was delivered to my home address.they even took a picture of package but to my surprise no package....
UPS told me the refund would take 5 days after I requested it be expedited, was told on day 5 a supervisor would call...
I received a email saying my package was delivered yesterday at 5:56 pm, didnt see a delivery on my ring doorbell, so I...
Should have been delivered Saturday that didnt happen buffalo ny finally made it to new Stanton pa on Friday at 3:45 am...
UPS has never given me this *** service. Still waiting on my delivery.
Horrible
Product or Service Quality
Horrible
I have something else to compare
The lazership people don’t care about people’s packages Amazon is wasting their money on them I would get rid of that company
I will not order from merchants using Lasership
Product or Service Quality
I have had nothing but trouble with this so called delivery service. They hire anyone with a vehicle. I’ve had pkgs that were lost & never reached their destination.
I have something else to compare
Some drivers don’t have GPS or any other navigation systems!
Lasership advertises that they deliver faster than the national carriers. They do not.
They have handled delivery for me twice and both times it took 4 days to drive 30 miles. They posted on their tracking site that delivery was “delayed due to external factors” - which is a nonsense excuse. They also posted that they attempted delivery- they did not. As proof, I have a recording device that would have captured a vehicle or delivery person in the driveway.
Product or Service Quality
Worse than poor. Non-existent.
They do not fulfill their own advertised obligations nor those of the corporations they deliver for.
I have something else to compare
I’ve never had issues with any other carrier: UPS, FEDEX, DHL or USPS, only Lasership.
How would you compare LaserShip vs UPS?
Laser ahip has horrible service u can't ger anyone one phone text n they say 48 hrs a call back you get nothing
Product or Service Quality
Garbage laser ship service
UPS and FEDEX is ALOT better then laser ship laser ship needs to be shut down they are not reliable
LaserShip.... The worst thing in the worldNobody answers the phone or returns the calls.
Product or Service Quality
Poor service not… TERRIBLY SERVICE
I have something else to compare
UPS is the best in terms of any delivery service, LaserShip stole my package.