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Lasership

Shipping
  • 4 ISSUES RESOLVED
  • 611 TOTAL REVIEWS
  • $30K CLAIMED LOSSES
  • $248 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Noting 7
  • Frustrating 6
  • Frustrated 4
  • Nice customer service people when i repeatedly complain 4
  • Package was in one piece 3

Customers don't like

  • No delivery9
  • Poor delivery service8
  • Inaccurate communication7
  • Lost package7
  • Unreliable4
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Ups

Shipping
  • 20 ISSUES RESOLVED
  • 4597 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $916 AVERAGE LOSS
1.4
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Very bad 7
  • Awful 6
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5

Customers don't like

  • Poor customer service64
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Kalikoar

Lasership has a habit of just leaving my packages in the hallway in front of my door for someone to steal!UPS has never done that!

If noone is home they leave a slip stating of they'll redeliver or if they left my package at a UPS access point near where I live.To me that makes UPS far more professional than Lasership!