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Lasership

Shipping
  • 4 ISSUES RESOLVED
  • 645 TOTAL REVIEWS
  • $31.4K CLAIMED LOSSES
  • $240 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Frustrating 6
  • Frustrated 5
  • Never again 4
  • Nice customer service people when i repeatedly complain 4
  • Very dissatisfied 3

Customers don't like

  • No delivery10
  • Poor delivery service8
  • Inaccurate communication7
  • Lost package7
  • Unreliable4
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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4647 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $913 AVERAGE LOSS
1.4
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5
  • Phone number to chase up 3
  • Transport time 3

Customers don't like

  • Poor customer service64
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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tom

lasership is the WORST!

driver could not converse on phone in basic english.

driver LEFT PACKAGE ON THE STREET in a business district.package was stolen.

then next delivery:

DRIVER LIED ABOUT DELIVERY ADDRESS BEING CLOSED!

driver then left package sunday afternoon ON THE STREET AGAIN!

STOLEN AGAIN!

calling lasership is a waste of time.they do not care at all

Kalikoar

Lasership has a habit of just leaving my packages in the hallway in front of my door for someone to steal!UPS has never done that!

If noone is home they leave a slip stating of they'll redeliver or if they left my package at a UPS access point near where I live.To me that makes UPS far more professional than Lasership!