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Lasership

Shipping
  • 2 ISSUES RESOLVED
  • 524 TOTAL REVIEWS
  • $28.6K CLAIMED LOSSES
  • $256 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Noting 6
  • Frustrating 5
  • Nice customer service people when i repeatedly complain 4
  • Getting products fast 3
  • Package was in one piece 3

Customers don't like

  • No delivery15
  • Lost package14
  • Poor delivery service13
  • Lying about delivery12
  • Customer service10
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Ups

Shipping
  • 16 ISSUES RESOLVED
  • 4466 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $927 AVERAGE LOSS
1.4
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tracking tool 21
  • Awful 5
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 4
  • Very bad 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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