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Lasership

Transportation and Logistics
  • 5 ISSUES RESOLVED
  • 973 TOTAL REVIEWS
  • $43.2K CLAIMED LOSSES
  • $232 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Never again 9
  • Very dissatisfied 7
  • Frustrating 6
  • Getting products fast 5
  • Frustrated 5

Customers don't like

  • Customer service17
  • No delivery14
  • Poor delivery service10
  • Inaccurate communication8
  • Delivery service sucks8
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Ups

Transportation and Logistics
  • 24 ISSUES RESOLVED
  • 5110 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $955 AVERAGE LOSS
1.4
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service172
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver23
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1490205

I do not see how Lasership is still in business. Look at the losses & the service is horrible.

I have never had the issues with UPS that I have with Lasership. They show up in an unmarked vehicle, leave packages in places they can be stolen, always have a phone conversation going on when they do show up, no time frame to know when they will show up & then they lie about address info if they don't want to deliver. I have notified the 2 places I order from that use them & let them know the problems. Next order, they are to have special instructions on the actual box.

I really don't think that they will be followed but I have been told to let these companies know if they are not followed. Lasership needs to go........

Anonymous
#1439640

The driver of Lasership lied about leaving a package on my doorstep to Zara.I think both of these companies should be out of business! Who's worst Lasership or Zara?

Anonymous
Baltimore, Maryland, United States #1353728

lasership is the WORST!

driver could not converse on phone in basic english.

driver LEFT PACKAGE ON THE STREET in a business district. package was stolen.

then next delivery:

DRIVER LIED ABOUT DELIVERY ADDRESS BEING CLOSED!

driver then left package sunday afternoon ON THE STREET AGAIN!

STOLEN AGAIN!

calling lasership is a waste of time. they do not care at all

Kalikoar
Bronx, New York, United States #1306414

Lasership has a habit of just leaving my packages in the hallway in front of my door for someone to steal! UPS has never done that!

If noone is home they leave a slip stating of they'll redeliver or if they left my package at a UPS access point near where I live. To me that makes UPS far more professional than Lasership!