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Lasership

Shipping
  • 5 ISSUES RESOLVED
  • 790 TOTAL REVIEWS
  • $40.2K CLAIMED LOSSES
  • $247 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Never again 7
  • Frustrating 6
  • Frustrated 5
  • Very dissatisfied 4
  • Nice customer service people when i repeatedly complain 4

Customers don't like

  • No delivery14
  • Poor delivery service10
  • Customer service9
  • Lost package7
  • Inaccurate communication7
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Ups

Shipping
  • 22 ISSUES RESOLVED
  • 4771 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $916 AVERAGE LOSS
1.4
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service70
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous

lasership is the WORST!

driver could not converse on phone in basic english.

driver LEFT PACKAGE ON THE STREET in a business district.package was stolen.

then next delivery:

DRIVER LIED ABOUT DELIVERY ADDRESS BEING CLOSED!

driver then left package sunday afternoon ON THE STREET AGAIN!

STOLEN AGAIN!

calling lasership is a waste of time.they do not care at all

Kalikoar
Bronx, New York, United States #1306414

Lasership has a habit of just leaving my packages in the hallway in front of my door for someone to steal!UPS has never done that!

If noone is home they leave a slip stating of they'll redeliver or if they left my package at a UPS access point near where I live.To me that makes UPS far more professional than Lasership!