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Lasership

Shipping
  • 3 ISSUES RESOLVED
  • 574 TOTAL REVIEWS
  • $29.6K CLAIMED LOSSES
  • $253 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Noting 7
  • Frustrating 6
  • Nice customer service people when i repeatedly complain 4
  • Getting products fast 3
  • Package was in one piece 3

Customers don't like

  • No delivery15
  • Poor delivery service15
  • Lost package14
  • Lying about delivery13
  • Never delivered and then lied about it10
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Ups

Shipping
  • 18 ISSUES RESOLVED
  • 4554 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $925 AVERAGE LOSS
1.4
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Very bad 7
  • Awful 6
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Kalikoar
Lasership has a habit of just leaving my packages in the hallway in front of my door for someone to steal! UPS has never done that! If noone is home they leave a slip stating of they'll redeliver or if they left my package at a UPS access point near where I live. To me that makes UPS far more professional than Lasership!