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Lasership

Shipping
  • 5 ISSUES RESOLVED
  • 781 TOTAL REVIEWS
  • $39.9K CLAIMED LOSSES
  • $250 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Never again 7
  • Frustrating 6
  • Frustrated 5
  • Very dissatisfied 4
  • Nice customer service people when i repeatedly complain 4

Customers don't like

  • No delivery13
  • Poor delivery service10
  • Customer service9
  • Lost package7
  • Inaccurate communication7
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Ontrac

Shipping
  • 0 ISSUES RESOLVED
  • 107 TOTAL REVIEWS
  • $5.9K CLAIMED LOSSES
  • $195 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Never on time - not once 5
  • Totally exasparated 3
  • Befuddled ignorance 3
  • How customer service totally ignored me 2
  • Customer service rep 2

Customers don't like

  • Inept3
  • Ontrac does not use gps to find address2
  • One customer service agent working for entire company apparently2
  • Not delivered2
  • Never once on time2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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