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Lasership

Shipping
  • 4 ISSUES RESOLVED
  • 641 TOTAL REVIEWS
  • $31.2K CLAIMED LOSSES
  • $240 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Frustrating 6
  • Frustrated 5
  • Never again 4
  • Nice customer service people when i repeatedly complain 4
  • Very dissatisfied 3

Customers don't like

  • No delivery10
  • Poor delivery service8
  • Inaccurate communication7
  • Lost package7
  • Unreliable4
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Ontrac

Shipping
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $203 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Never on time - not once 4
  • Customer service rep 2
  • Totally exasparated 2
  • Alleged lower delivery prices 1
  • How customer service totally ignored me 1

Customers don't like

  • Inept3
  • Falsely marked delivered2
  • Not delivered2
  • One customer service agent working for entire company apparently2
  • Ontrac does not use gps to find address2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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