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Lasership

Shipping
  • 5 ISSUES RESOLVED
  • 719 TOTAL REVIEWS
  • $38.5K CLAIMED LOSSES
  • $265 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Frustrating 6
  • Never again 6
  • Frustrated 5
  • Nice customer service people when i repeatedly complain 4
  • Very dissatisfied 3

Customers don't like

  • No delivery10
  • Customer service9
  • Poor delivery service9
  • Inaccurate communication7
  • Lost package7
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Ontrac

Shipping
  • 0 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $189 AVERAGE LOSS
1.2
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Never on time - not once 4
  • Befuddled ignorance 2
  • Customer service rep 2
  • Totally exasparated 2
  • How customer service totally ignored me 1

Customers don't like

  • Inept3
  • Falsely marked delivered2
  • Not delivered2
  • One customer service agent working for entire company apparently2
  • Ontrac does not use gps to find address2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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