Larson Doors vs Lumber Liquidators

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Larson Doors

Building Products
Has verified representatives
  • 0 ISSUES RESOLVED
  • 31 COMPANY RESPONSES
  • 138 TOTAL REVIEWS
  • $13.2K CLAIMED LOSSES
  • $307 AVERAGE LOSS
2.2
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 5
  • Features and perceived quality 4
  • Appearance 2
  • Look of the doors 2
  • Customer service 2

Customers don't like

  • Poor quality of parts on door5
  • Phone run-around5
  • Computer only contact4
  • Quality of product - customer service4
  • I expected better4

Products by Larson Doors

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Lumber Liquidators

Building Products
  • 3 ISSUES RESOLVED
  • 240 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.7
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Local store tried to be helpful 7
  • Salesman was nice but sold me a faulty product 6
  • Product line 2
  • Professional no nonsense salespeople 2
  • When i thought they were objective 1

Customers don't like

  • Customer service18
  • Customer experience11
  • False advertising7
  • Lousy customer service7
  • Return policy6

Products by Lumber Liquidators

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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