Lane Furniture vs Mattress Firm

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Lane Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Style of furniture 8
  • Style was just what i wanted 5
  • I liked the look of the piece i purchased 4
  • Loved recliner 2
  • Style 2

Customers don't like

  • Company lack of comittment10
  • Durability9
  • Quality9
  • Quality of furniture9
  • Quality of chair8

Products by Lane Furniture

No items

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Mattress Firm

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 499 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Person who sold me the bed 6
  • Great attitude during the purchase 4
  • Delivery 3
  • Well mannered employees 3
  • Store 2

Customers don't like

  • Customer service22
  • Refund policy10
  • Being ripped off8
  • Communication7
  • Mattress7

Products by Mattress Firm

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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