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Lane Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 369 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Style of furniture 11
  • Style was just what i wanted 6
  • I liked the look of the piece i purchased 6
  • I purchased the item because i felt it was a reputable company 5
  • Style was what i wanted 2

Customers don't like

  • Quality of chair7
  • Durability6
  • Poor quality inferior material used5
  • Company lack of comittment5
  • Quality of furniture4
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Mattress Firm

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Well mannered employees 3
  • Delivery 3
  • Courtesy and friendliness of salesman 3

Customers don't like

  • Customer service28
  • Refund policy5
  • Poor communication and delivery4
  • No help or response from company4
  • Ripping me off3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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