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Lazboy

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2.3
?

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  • 12 ISSUES RESOLVED
  • 395 COMPANY RESPONSES
  • 1031 TOTAL REVIEWS
Rank
128 out of 1907
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    02:29
  • ISSUES RESOLVED
    0%
Top Products and Services
2
396 reviews
2.1
195 reviews
1.7
66 reviews

Lane Furniture

1.8
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 403 TOTAL REVIEWS
Rank
258 out of 1907
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    25
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    03:01
  • ISSUES RESOLVED
    0%
Top Products and Services
2.2
195 reviews
1.7
77 reviews
1.1
17 reviews

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Anonymous
#1396825

Couldn't edit my original so I'll post again....

I bought a Lane recliner because it was American made but 3 months in,,, it has broken.The fabric is good and the all steel frame very xhd.

Something popped and I pulled the chair forward and there was a broken bolt and spring laying on the floor...can't tell where it came from but now the rocking mechanism doesn't work and the chair does not come all the way forward....I had originally owned a la z boy but they use a lot of polymer in their mechanisms....I decided after the leg support would not function and just flopped down I would go with another company.

My la z boy lasted for about 7 years...my Lane (stallion) about 3 months...going back to La z boy with a red *** and out $739.00...what a rip...

Anonymous
#1396822

I talked to a sales person at La z boy and she said Lane Furniture was no longer in business, if this is the case I can certainly see why!

Anonymous
#1396817

I bought a Lane recliner because it was American made but 3 months in,,, it has broken. The fabric is good and the all steel frame very xhd.

Something popped and I pulled the chair forward and there was a broken bolt and spring laying on the floor...can't tell where it came from but now the rocking mechanism does work and the chair does not come all the way forward....I had originally owned a la z boy but they use a lot of polymer in their mechanisms....I decided after the leg support would not function and just flopped down I would go with another company.

My la z boy lasted for about 7 years...my Lane (stallion) about 3 months...going back to La z boy with a red *** and out $739.00... what a rip...

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