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Lazboy
Lane Furniture

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Lazboy

Lazboy

Has verified representatives
2.3
  • 12 ISSUES RESOLVED
  • 417 COMPANY RESPONSES
  • 1095 TOTAL REVIEWS
Rank
131 out of 2112
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Warranty
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    20%
  • AVG CALL DURATION
    02:29
  • ISSUES RESOLVED
    50%
Top Products and Services
2
425 reviews
2
202 reviews
1.7
69 reviews
Lane Furniture

Lane Furniture

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 433 TOTAL REVIEWS
Rank
269 out of 2112
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Warranty
Statistics of Customer Service Calls
  • TOTAL CALLS
    100
  • SUCCESSFUL
    24%
  • AVG CALL DURATION
    02:51
  • ISSUES RESOLVED
    2%
Top Products and Services
2.2
209 reviews
1.7
79 reviews
1.1
19 reviews

How would you compare Lazboy vs Lane Furniture?

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Anonymous
#1682245

Please remove me from our compliant page. I was only trying to get Lane Furniture customer service. I have no complaint about the furniture.

Anonymous
#1396825

Couldn't edit my original so I'll post again....

I bought a Lane recliner because it was American made but 3 months in,,, it has broken.The fabric is good and the all steel frame very xhd.

Something popped and I pulled the chair forward and there was a broken bolt and spring laying on the floor...can't tell where it came from but now the rocking mechanism doesn't work and the chair does not come all the way forward....I had originally owned a la z boy but they use a lot of polymer in their mechanisms....I decided after the leg support would not function and just flopped down I would go with another company.

My la z boy lasted for about 7 years...my Lane (stallion) about 3 months...going back to La z boy with a red *** and out $739.00...what a rip...

Anonymous
#1396822

I talked to a sales person at La z boy and she said Lane Furniture was no longer in business, if this is the case I can certainly see why!

Anonymous
#1396817

I bought a Lane recliner because it was American made but 3 months in,,, it has broken. The fabric is good and the all steel frame very xhd.

Something popped and I pulled the chair forward and there was a broken bolt and spring laying on the floor...can't tell where it came from but now the rocking mechanism does work and the chair does not come all the way forward....I had originally owned a la z boy but they use a lot of polymer in their mechanisms....I decided after the leg support would not function and just flopped down I would go with another company.

My la z boy lasted for about 7 years...my Lane (stallion) about 3 months...going back to La z boy with a red *** and out $739.00... what a rip...

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