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Lazboy

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2.3
?

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  • 12 ISSUES RESOLVED
  • 404 COMPANY RESPONSES
  • 1057 TOTAL REVIEWS
Rank
126 out of 2046
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    40%
  • AVG CALL DURATION
    02:29
  • ISSUES RESOLVED
    0%
Top Products and Services
2
407 reviews
2
196 reviews
1.7
66 reviews

Lane Furniture

1.8
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 413 TOTAL REVIEWS
Rank
258 out of 2046
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    57
  • SUCCESSFUL
    39%
  • AVG CALL DURATION
    03:01
  • ISSUES RESOLVED
    3%
Top Products and Services
2.2
200 reviews
1.7
77 reviews
1.1
17 reviews

How would you compare Lazboy vs Lane Furniture?

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Anonymous
#1682245

Please remove me from our compliant page. I was only trying to get Lane Furniture customer service. I have no complaint about the furniture.

Anonymous
#1396825

Couldn't edit my original so I'll post again....

I bought a Lane recliner because it was American made but 3 months in,,, it has broken.The fabric is good and the all steel frame very xhd.

Something popped and I pulled the chair forward and there was a broken bolt and spring laying on the floor...can't tell where it came from but now the rocking mechanism doesn't work and the chair does not come all the way forward....I had originally owned a la z boy but they use a lot of polymer in their mechanisms....I decided after the leg support would not function and just flopped down I would go with another company.

My la z boy lasted for about 7 years...my Lane (stallion) about 3 months...going back to La z boy with a red *** and out $739.00...what a rip...

Anonymous
#1396822

I talked to a sales person at La z boy and she said Lane Furniture was no longer in business, if this is the case I can certainly see why!

Anonymous
#1396817

I bought a Lane recliner because it was American made but 3 months in,,, it has broken. The fabric is good and the all steel frame very xhd.

Something popped and I pulled the chair forward and there was a broken bolt and spring laying on the floor...can't tell where it came from but now the rocking mechanism does work and the chair does not come all the way forward....I had originally owned a la z boy but they use a lot of polymer in their mechanisms....I decided after the leg support would not function and just flopped down I would go with another company.

My la z boy lasted for about 7 years...my Lane (stallion) about 3 months...going back to La z boy with a red *** and out $739.00... what a rip...

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