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Lane Furniture
Lazboy

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Lane Furniture

Lane Furniture

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 428 TOTAL REVIEWS
Rank
265 out of 2100
in Furniture and Decor category
Rating Details
Product or Service Quality
Customer service
Reliability
Value for money
Warranty
Statistics of Customer Service Calls
  • TOTAL CALLS
    94
  • SUCCESSFUL
    24%
  • AVG CALL DURATION
    02:56
  • ISSUES RESOLVED
    2%
Top Products and Services
2.2
206 reviews
1.7
79 reviews
1.1
19 reviews
Lazboy

Lazboy

Has verified representatives
2.3
  • 12 ISSUES RESOLVED
  • 409 COMPANY RESPONSES
  • 1087 TOTAL REVIEWS
Rank
131 out of 2100
in Furniture and Decor category
Rating Details
Product or Service Quality
Customer service
Reliability
Value for money
Warranty
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    02:29
  • ISSUES RESOLVED
    100%
Top Products and Services
2
418 reviews
2
201 reviews
1.7
68 reviews

How would you compare Lane Furniture vs Lazboy?

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Anonymous
#1682245

Please remove me from our compliant page. I was only trying to get Lane Furniture customer service. I have no complaint about the furniture.

Anonymous
#1396825

Couldn't edit my original so I'll post again....

I bought a Lane recliner because it was American made but 3 months in,,, it has broken.The fabric is good and the all steel frame very xhd.

Something popped and I pulled the chair forward and there was a broken bolt and spring laying on the floor...can't tell where it came from but now the rocking mechanism doesn't work and the chair does not come all the way forward....I had originally owned a la z boy but they use a lot of polymer in their mechanisms....I decided after the leg support would not function and just flopped down I would go with another company.

My la z boy lasted for about 7 years...my Lane (stallion) about 3 months...going back to La z boy with a red *** and out $739.00...what a rip...

Anonymous
#1396822

I talked to a sales person at La z boy and she said Lane Furniture was no longer in business, if this is the case I can certainly see why!

Anonymous
#1396817

I bought a Lane recliner because it was American made but 3 months in,,, it has broken. The fabric is good and the all steel frame very xhd.

Something popped and I pulled the chair forward and there was a broken bolt and spring laying on the floor...can't tell where it came from but now the rocking mechanism does work and the chair does not come all the way forward....I had originally owned a la z boy but they use a lot of polymer in their mechanisms....I decided after the leg support would not function and just flopped down I would go with another company.

My la z boy lasted for about 7 years...my Lane (stallion) about 3 months...going back to La z boy with a red *** and out $739.00... what a rip...

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