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Lane Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 357 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Style of furniture 11
  • Style was just what i wanted 6
  • I liked the look of the piece i purchased 6
  • I purchased the item because i felt it was a reputable company 5
  • Style was what i wanted 2

Customers don't like

  • Quality of chair6
  • Durability5
  • Company lack of comittment5
  • Quality of furniture4
  • Quality3
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Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 857 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Not good quality14
  • Bad customer service12
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor extended warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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