PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lane Furniture and Lazboy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lazboy

Lazboy

Has verified representatives
2.3
Lane Furniture
Lazboy

Lane Furniture and Lazboy Overview

Total reviews
435
1103
Company responses
0
426
Issues resolved
0
12

Lazboy was first mentioned on PissedConsumer on Jul 18, 2007 and since then this brand received 1103 reviews. It is 668 reviews more than Lane Furniture received since Jan 10, 2008.

Lane Furniture and Lazboy Consumer Ratings

Rank
271 out of 2125 in Furniture and Decor category
135 out of 2125 in Furniture and Decor category
Product or Service Quality
275 in category
285 in category
Value for money
282 in category
308 in category
Reliability
139 in category
211 in category

According to consumer ratings and reviews, Lazboy ranks 136 points higher in the Furniture and Decor category than Lane Furniture. People gave Lane Furniture 1.4 stars for Product or Service Quality criterion in Furniture and Decor category and it is 258 points higher than the worst rated brand in this category. At the same time, Lazboy was rated 1.4 stars for Product or Service Quality criterion in this category and it is 248 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Lane Furniture has a higher rating than Lazboy. Regarding Reliability criterion, consumers gave Lane Furniture 1.6 stars and it is 74% greater than other in category. Lazboy however was rated 1.4 stars and it is 60% greater than other in category.

Lane Furniture and Lazboy Rating Details

Product or Service Quality
1.4 (112 reviews)
1.4 (413 reviews)
Reviewer's quote

...I also felt great about buying a product made in the USA. Unfortunately, what we didn't know was that this fabric has an extremely limited lifespan. Its just my wife and I..

Frank G

I called customer service the same day and they sent a repairman to my house on 10/18. He determined it needed a new motor and said one would be mailed directly to me. On 10/31 I stopped by the store to see what was holding up the delivery of the motor and the sales woman found out the order was...

Teresa K
Value for money
1.6 (103 reviews)
1.5 (378 reviews)
Reviewer's quote

I contacted the company and they said it was from wear and tear , mind you fabric should not peel and become fuzzy after one month .

Ghislenia Q

Recently spent a boat load of money on Lazboy. Furniture was delivered - loveseat, recliner, slipper chair, and a television stand. The fabric on the recliner and the loveseat is the same...

Susan J
Reliability
1.6 (102 reviews)
1.4 (395 reviews)
Reviewer's quote

Bought 2 matching recliners and in less than 1 week the padding in the back and seat have shifted I now need to use a pillow on the back and seat to get any comfort. The seat padding has broken down and shifted forward creating *** between the seat and back. Sitting in this hole makes the lumbar...

PissedConsumer1690772

My wife and I chose to purchase two premium Lazy Boy recliners based on prior history of furniture purchases and their reliability. Only to find out their quality and reliability and willingness to help rectify poor quality chairs have been extremely disappointing. The chairs were to be a...

Greg J

Lane Furniture and Lazboy Pros and Cons

Pros
  • Style of furniture
  • Style was just what i wanted
  • Style
  • Extremely dissappointed
  • Chair
  • Sales personnel
Cons
  • Quality of chair
  • Quality
  • Poor quality inferior material used
  • Bad customer service
  • Not good quality
  • Poor quality

Lane Furniture and Lazboy Most Positive Reviews

Top rated reviews
5

I bought a Lane rocker recliner when my son was born because we didnt have a rocker in the house at the time. Since I...

5

I purchased our first Lazy Boy recliner in 1967. I have had it reupholstered with fabric twice and it is still doing...

Lane Furniture and Lazboy Most Critical Reviews

Lowest rated reviews
1

I spent over 2000 dollars on a lift, heat and massage chair for my husband who was in an automobile accident. I schedul...

1

The foot rest on the sofa needed to be replaced, the material was wearing off, after about another two months the same t...

Lane Furniture and Lazboy Latest Reviews

Recent published reviews

I have had chair a long time, spring broke

Read all 435 reviews
1

Wood structure frame came apart two months after warranty expired. The small wire staples failed. I repaired it with...

Read all 1103 reviews

Lane Furniture and Lazboy Products and Services

Most reviewed product and services
  • Lane Furniture Recliner (209 reviews)
  • Lane Furniture Sofa (80 reviews)
  • Lane Furniture Loveseat (18 reviews)
  • Lazboy Recliner (431 reviews)
  • Lazboy Sofa (204 reviews)
  • Lazboy Chair (70 reviews)