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Lane Bryant
Torrid

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Lane Bryant

Lane Bryant

2.3
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 130 TOTAL REVIEWS
Rank
195 out of 2416
in Footwear and Clothing category
Rating Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    22
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    05:02
  • ISSUES RESOLVED
    43%
Top Products and Services
2.3
18 reviews
Bra
2.8
14 reviews
2.6
13 reviews
Torrid

Torrid

2.1
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 475 TOTAL REVIEWS
Rank
257 out of 2416
in Footwear and Clothing category
Rating Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    174
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    04:28
  • ISSUES RESOLVED
    11%
Top Products and Services
2.1
106 reviews
2
88 reviews
Bra
2.2
16 reviews

How would you compare Lane Bryant vs Torrid?

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Anonymous
#1650727

i like torrids selection better but lane bryant has better customer service

noska
#1307295

lane Bryant has better customer service, better associates and better prices but their designs are targeted to an older clientele.

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