Lane Bryant vs Torrid

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Lane Bryant

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $113 AVERAGE LOSS
2.6
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Comfortability of the panties 1
  • Helpful staff in store 1

Customers don't like

  • Quality of bras1
  • Sales clerk sloppy unexperience1
  • Sloppy tacky customer service1
  • Using reg size models1
  • Website moves slow1

Products by Lane Bryant

No items

Delete

Torrid

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $16.3K CLAIMED LOSSES
  • $511 AVERAGE LOSS
2.1
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That the clothing comes in my size 4
  • Style 4
  • Gothic-inspired clothing 2
  • Stylish plus size fashion 2
  • Prices 2

Customers don't like

  • Customer service13
  • Phone customer service attitudes7
  • Online customer service3
  • Several dates that were given to me was incorrect3
  • Quality3

Products by Torrid

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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