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Lane Bryant

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $8.2K CLAIMED LOSSES
  • $342 AVERAGE LOSS
2.5
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers
  • Helpful staff in store 1
  • Comfortability of the panties 1

Customers don't like

  • Sloppy tacky customer service2
  • Sales clerk sloppy unexperience2
  • Website moves slow1
  • Using reg size models1
  • Sarcastic customer service pleased to refuse my refund request1
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Torrid

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $19.9K CLAIMED LOSSES
  • $376 AVERAGE LOSS
2.2
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers
  • That the clothing comes in my size 6
  • Style 4
  • Stylish plus size fashion 2
  • Prices 2
  • Gothic-inspired clothing 2

Customers don't like

  • Customer service17
  • Quality4
  • Phone customer service attitudes4
  • Never received the item3
  • Shipping is expensive2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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noska
East Brunswick, New Jersey, United States #1307295

lane Bryant has better customer service, better associates and better prices but their designs are targeted to an older clientele.