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Lane Bryant

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $113 AVERAGE LOSS
2.8
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
  • Comfortability of the panties 1
  • Helpful staff in store 1

Customers don't like

  • Sales clerk sloppy unexperience2
  • Quality of bras1
  • Sloppy tacky customer service1
  • Using reg size models1
  • Website moves slow1
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Torrid

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $510 AVERAGE LOSS
2.2
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
  • That the clothing comes in my size 4
  • Style 4
  • Edgy clothing 2
  • Prices 2
  • Gothic-inspired clothing 2

Customers don't like

  • Customer service11
  • Phone customer service attitudes6
  • Online customer service3
  • Several dates that were given to me was incorrect3
  • Quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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