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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 105 TOTAL REVIEWS
Rank
161 out of 2043
in Footwear and Clothing category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    05:11
  • ISSUES RESOLVED
    43%
Top Products and Services
2.6
12 reviews
2.7
9 reviews
Bra
2.9
9 reviews

Torrid

2.1
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 417 TOTAL REVIEWS
Rank
221 out of 2043
in Footwear and Clothing category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    128
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    04:44
  • ISSUES RESOLVED
    2%
Top Products and Services
2
63 reviews
2.2
60 reviews
2.4
13 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Lane Bryant vs Torrid?

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noska
East Brunswick, New Jersey, United States #1307295

lane Bryant has better customer service, better associates and better prices but their designs are targeted to an older clientele.

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