PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Landmark Home Warranty and The Home Service Club as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Landmark Home Warranty
The Home Service Club

Landmark Home Warranty and The Home Service Club Overview

Total reviews
46
8
Company responses
3
0
Issues resolved
0
1

Landmark Home Warranty was first mentioned on PissedConsumer on Apr 12, 2012 and since then this brand received 46 reviews. It is 38 reviews more than The Home Service Club received since Dec 8, 2015.

Landmark Home Warranty and The Home Service Club Consumer Ratings

Rank
115 out of 1503 in Household Services category
35 out of 1503 in Household Services category
Service Scheduling
63 in category
26 in category
Staff
120 in category
33 in category
Customer service
91 in category
35 in category

According to consumer ratings and reviews, The Home Service Club ranks 80 points higher in the Household Services category than Landmark Home Warranty. People gave Landmark Home Warranty 1.8 stars for Service Scheduling criterion in Household Services category and it is 112 points higher than the worst rated brand in this category. At the same time, The Home Service Club was rated 3.7 stars for Service Scheduling criterion in this category and it is 149 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that The Home Service Club has a higher rating than Landmark Home Warranty. Regarding Customer service criterion, consumers gave Landmark Home Warranty 1.4 stars and it is 51% worse than other in category. The Home Service Club however was rated 3.7 stars and it is 80% greater than other in category.

Landmark Home Warranty and The Home Service Club Rating Details

Service Scheduling
1.8 (26 reviews)
3.7 (6 reviews)
Reviewer's quote

Told Landmark if they can’t get me someone today then let me know! Of course they say they can and want the service fee paid upfront. Call the contractors and the next availability is 6 days away! Nope! Not what I asked for! Called Landmark back and they try other contractors and none available...

Jessica B

Unfortunately, I cannot submit a claim online due to application issues so I call customer service instead. After 30 minutes waiting in queue, I was able to spoke to a rep and process my claim. A few hours later the contractor arrived and opened the cabinet to gain access and guess what a lot of...

Cyrene W
Staff
1.4 (26 reviews)
3.8 (6 reviews)
Reviewer's quote

If youre thinking of purchasing this coverage for your home, think again! All they do is rob you of all your money! I had a plumbing issue and they have sent out a plumber five times and still not even a diagnosis. I canceled the coverage but it was under the coverage when the plumber started...

Aletha

HSC has been absolutely wonderful and I have totally enjoyed my relationship with them over the last year and plan to renew for many more years. They've repaired my A/C in April 2018 and it completely died in July 2018 and they replaced my unit. Great customer service and great contractor hired by...

Brianna N
Customer service
1.4 (25 reviews)
3.7 (6 reviews)
Reviewer's quote

...Landmark sent me a renewal notice today, I called customer service to advise of my dissapointments this last year and they didn't want to discuss it. It is unfortunate I have to say stay clear of this warranty company..

Mark c

...Finally got through to customer service (prepare to be on hold at LEAST 30 minutes) and they said they couldn't find a vendor to come fix it. They finally found someone and 5 weeks later my dryer was fixed. NOW, I have had a claim unanswered for OVER A MONTH on my home AC unit...

Kim C

Landmark Home Warranty and The Home Service Club Pros and Cons

Pros
  • Local customer service rep
  • Was recommended by family prestigious real estate agent
  • Sales pitch
  • Wide coverage plans
  • Respectful tech
  • Prompt tech
Cons
  • Always looking for a way out of paying a claim
  • Fail to honor warranty contract
  • Customer service
  • Response time
  • Contractors list is limited on some areas
  • Rude tech

Landmark Home Warranty and The Home Service Club Most Positive Reviews

Top rated reviews
5

This is Jolie Mwajuma 1273n aster pl boise id 83704 i need service to my home please help the phone service is not...

5

Very pleased with Home Service Club ! They respond quickly to your situation when needed. Annual tune-up to my HVAC...

Landmark Home Warranty and The Home Service Club Most Critical Reviews

Lowest rated reviews
1

I hope you are reading this before you buy and not after like myself. Had I read some of these negative reviews, I proba...

1.2

First off they took almost to weeks to get a contractor to come out and at the rental property. It was a leaky garden...

Landmark Home Warranty and The Home Service Club Latest Reviews

Recent published reviews
1

If youre thinking of purchasing this coverage for your home, think again! All they do is rob you of all your money! I...

Read all 46 reviews
4.9

My washer is not draining properly. Unfortunately, I cannot submit a claim online due to application issues so I call...

Read all 8 reviews

Landmark Home Warranty and The Home Service Club Products and Services

Most reviewed product and services
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  • Landmark Home Warranty Homeowners Policy Claim (5 reviews)
  • The Home Service Club Claim (7 reviews)