PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mercedes Benz and Land Rover as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mercedes Benz
Land Rover

Mercedes Benz and Land Rover Overview

Total reviews
201
24
Company responses
0
0
Issues resolved
3
0

Mercedes Benz was first mentioned on PissedConsumer on Feb 5, 2008 and since then this brand received 201 reviews. It is 177 reviews more than Land Rover received since Apr 8, 2010.

Mercedes Benz and Land Rover Consumer Ratings

Rank
43 out of 1020 in Auto category
93 out of 1020 in Auto category
Customer service
51 in category
64 in category
Product or Service Quality
42 in category
69 in category
Staff
21 in category
58 in category

According to consumer ratings and reviews, Mercedes Benz ranks 50 points higher in the Auto category than Land Rover. People gave Mercedes Benz 1.4 stars for Customer service criterion in Auto category and it is 81 points higher than the worst rated brand in this category. At the same time, Land Rover was rated 1.3 stars for Customer service criterion in this category and it is 68 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Mercedes Benz has a higher rating than Land Rover. Regarding Staff criterion, consumers gave Mercedes Benz 2.2 stars and it is 84% greater than other in category. Land Rover however was rated 1.5 stars and it is 56% greater than other in category.

Mercedes Benz and Land Rover Rating Details

Customer service
1.4 (47 reviews)
1.3 (12 reviews)
Reviewer's quote

Given the reputation M-B has for superior customer service, I was a little perplexed at this situation but later came to the conclusion that if you are frequently dealing with unhappy M-B vehicle owners, you probably learn not to return phone calls. In summary, I was so upset at this life...

Terry S

Customer service at corporate and the Range Rover dealer in Albany NY both don’t back their products. Our 2015 Range Rover has had numerous service issues but the most significant was a low speed failure of a steering knuckle that could have caused a severe injurious accident. This suspension...

Mel B
Product or Service Quality
1.7 (43 reviews)
1.2 (12 reviews)
Reviewer's quote

Four months later and 20,yes, 20 service appointments later, they were unable to fix the ABC service light. Supposedly, they even had a Mercedes Benz engineer come to their dealership to look at the car, since they had been unable to fix it for the prior 19 times. Meanwhile, for the days that the...

Azell

Now It is the nature of land Rover dealership leaders & managers and service writers to deny all responsibility for damage caused to my vehicle in Land Rover care. I’m able able to prove that the Land Rover actions rose to the level of “negligent behavior in other words, the water damaged my car....

PissedConsumer1723226
Staff
2.2 (36 reviews)
1.5 (11 reviews)
Reviewer's quote

Last summer I received a letter from Mercedes-Benz USA stating that the Takata airbag for the right front passenger seat of my 2015 GLK has the potential to malfunction, "possibly causing serious injury or death". Mercedes has initiated a recall for that airbag. But both corporate Mercedes and my...

Leonard A

Land Rover dealer did though inspection on my auto, informing me I need tires , vacuum pump -windshield wipers, air filters so I ordered them. Excited to get my car backNo to see water stains in my car and mud in Back seat. The sun roof damaged sunroof slide cover back neat, water damage in...

World Boss B

Mercedes Benz and Land Rover Pros and Cons

Pros
  • Good performance
  • Have a real human at phone
  • Comfy ride
  • Steering on hw is excellent
  • Sporty look
  • Luxury
Cons
  • Customer service
  • Bad service
  • Warranty
  • Terrible customer service
  • Transmission failure at 30k
  • More damage suspected

Mercedes Benz and Land Rover Most Positive Reviews

Top rated reviews
5

Dear sir,
I'm your customer for 50 years, I'm 78 years old and I have Merc. 250CE from 1970 in my garage and other 3 merc...

4

While I love the Evoque, there are just too many flaws. The visibility is absolutely horrendous with the rear window...

Mercedes Benz and Land Rover Most Critical Reviews

Lowest rated reviews
1

I travelled Monday morning on Mercedez Benz this week only from Patiala to Chandigarh. The Journey I had was even worse...

1

i took my range rover evoque for repair and was told i need 90,000 RAND to have it fixed with a list of faults. I asked...

Mercedes Benz and Land Rover Latest Reviews

Recent published reviews
2.6

Last summer I received a letter from Mercedes-Benz USA stating that the Takata airbag for the right front passenger...

Read all 201 reviews

auto got rain on at care of dealer. My concern was only a battery. What are your thoughts? Land Rover consultant sent...

Read all 24 reviews

Mercedes Benz and Land Rover Products and Services

Most reviewed product and services
  • Mercedes Benz Car (130 reviews)
  • Mercedes Benz Car Repair (7 reviews)
  • Mercedes Benz Customer Care (5 reviews)
  • Land Rover Car (19 reviews)
  • 2010 Land Rover Sport Car (1 review)
  • 2017 Land Rover Discovery Car (1 review)