PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lance Camper and Northwood Manufacturing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lance Camper
Northwood Manufacturing

Lance Camper and Northwood Manufacturing Overview

Total reviews
100
97
Company responses
0
0
Issues resolved
0
1

Lance Camper and Northwood Manufacturing Consumer Ratings

Rank
483 out of 4278 in Dealers category
410 out of 4278 in Dealers category
Customer service
256 in category
255 in category
Product or Service Quality
311 in category
294 in category
Price Affordability
498 in category
399 in category
Value for money
352 in category
354 in category

Lance Camper and Northwood Manufacturing Rating Details

Customer service
2.3 (33 reviews)
2.3 (33 reviews)
Reviewer's quote

...no record of my six minute call to customer service..

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...Stopped at Northwood Manufacturing in La Grande, OR on our way home and asked the Customer Service Dept. how the leveling jacks were designed to operate. The representative didn't know so referred us to the local Arctic Fox dealer in La Grande...

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Product or Service Quality
2 (31 reviews)
2.3 (23 reviews)
Reviewer's quote

... Lance 2020 because we thought it was good and built well! They are the most expensive, I am at a loss for words for how they handle their customers and their service departments along with the place we bought the RV at totally lost for words! I would double check before you think about loving your life with lance camper....

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...Bought it in Portland OR, service done in Tacoma, WA. A/C not working, the dealer put a 11k on, but the original was a 15k. Bedroom closet doors would not shut, they put a second latch on, had to fix it myself, took about 15 minutes...

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Price Affordability
2.1 (28 reviews)
2.7 (20 reviews)
Reviewer's quote

...They have no quality control! An RV in this price range should have no issues..

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...The quality, fit and finish is what I would consider above average for a trailer in this price range. There are some issues. First I will say; I have an extensive electrical/mechanical engineering and maintenance background...

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Value for money
2.1 (25 reviews)
2.1 (18 reviews)
Reviewer's quote

...I am in the process of hiring a lawyer to collect this money. BTW- they also changed the oil on my Motorhome, and I discovered 500 miles later that they have not put the oil cap back on. All I can say is that they are extremely unprofessional, shoddy work, and crooks! ..

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...They take your money, and forget about you. Anyone else want to sue? Please contact me. Much more i could list..

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Lance Camper and Northwood Manufacturing Pros and Cons

Pros
  • Design
  • Product fit
  • Great camper
  • Durable unit
  • Trailer purchase
  • Great truck camper
Cons
  • Poor customer service
  • Poor service
  • Poor quality control
  • Quality of trailer and workmanship
  • Lack of business etiquette
  • Product defective

Lance Camper and Northwood Manufacturing Most Positive Reviews

Top rated reviews
5

I have owned two Lance Products and I would buy a third. My experience with Lance has been completely acceptable. We u...

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5

We have an Arctic Fox 29.5T fifth wheel 2012 model purchased new from Apache RV in the Portland, Oregon area. We shoppe...

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5

Could not be happier with Lance service. I drove to Missouri to pick up my camper in April of 2015. I could not find...

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5

Purchased a 2015 Arctic Fox 1150 in March 2015 from Boardman RV in Pueblo, CO. LOVE the camper. Expected more "new owner...

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Lance Camper and Northwood Manufacturing Most Critical Reviews

Lowest rated reviews
1

I bought a 11.3 Lance lc 900 in 1990. I still have it in 2015, but it has been a battle keeping it going. EVERYTHING is...

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1

Unfortunately we purchased a Northwood product….led to believe one of the best ! Were we ever surprised with all the...

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1

2011
Lance 830 poor quality materials ,you name it and it breaks . Bad thing you cant get parts never again

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1

We also own a Northwood product, purchased from Trailer Town in Calgary….they are so unprofessional and not one of them...

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Lance Camper and Northwood Manufacturing Latest Reviews

Recent published reviews
1

We love living our life with lance camper. The camper certified four seasons but who certifies that Lance camper...

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No votes

Just need to know what kind of rubber roof it has.

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No votes

I never posted anything about this issue

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No votes

Just a question. I wondered what type roof this 2007 Arctic Fox SilverFox Special Edition has, the TPO or the EDPH(cant...

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Lance Camper and Northwood Manufacturing Products and Services

Most reviewed product and services
  • Lance Camper Rv (29 reviews)
  • Lance Camper Repair (5 reviews)
  • 2015 Lance Camper 1575 Rv (2 reviews)
  • Northwood Manufacturing Rv (15 reviews)
  • 2013 Northwood Manufacturing Arctic Fox 990 Rv (3 reviews)
  • 2013 Northwood Manufacturing Arctic Fox Rv (3 reviews)