Lan Airlines vs Us Airways

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Lan Airlines

Transport
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $11.5K CLAIMED LOSSES
  • $959 AVERAGE LOSS
1.3
Customer service
Staff
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • Comfortable 1
  • Entertainment 1
  • Safety 1

Customers don't like

  • Poor customer service7
  • Lack of accountability5
  • Refund never processed4
  • Scam3
  • Treatment of passengers3

Products by Lan Airlines

No items

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Us Airways

Transport
  • 1 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Staff
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • Flight schedule 3
  • Hourly shuttles 2
  • Some personal interactions 1

Customers don't like

  • Misinformation5
  • Length of time on hold5
  • Customer service4
  • Service4
  • Rude staff4

Products by Us Airways

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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