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Lan Airlines

Transport
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
  • Comfortable 1
  • Entertainment 1
  • Safety 1

Customers don't like

  • Poor customer service7
  • Lack of accountability5
  • Refund never processed4
  • Scam3
  • Treatment of passengers3
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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 1004 TOTAL REVIEWS
  • $77.6K CLAIMED LOSSES
  • $257 AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Prices 3
  • Safe driving 3

Customers don't like

  • Poor customer service24
  • Refund policy17
  • Late bus10
  • Terrible customer service10
  • Customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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