LabCorp vs Quest Diagnostics
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LabCorp and Quest Diagnostics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
LabCorp and Quest Diagnostics Overview
Total reviews | 1925 | 987 |
Company responses | 0 | 0 |
Issues resolved | 13 | 8 |
LabCorp and Quest Diagnostics Consumer Ratings
LabCorp and Quest Diagnostics Rating Details
LabCorp and Quest Diagnostics Pros and Cons
- Painless blood draw
- Location
- Ease of scheduling appt on line
- Close to home
- No one to help you over phone
- Close to my house
- Customer service
- Worst service
- Front desk staff
- Customer service
- Do not seem to care about customers
- Lab service
LabCorp and Quest Diagnostics Most Positive Reviews
I got email that my results are ready to be viewed on my portal, but when I logged into my portal results were not there...
Have not been able to talk to anyone about whether they received a referral from Dr ! There are no phone options for...
I was just into the lab and I was very nervous. Pedro not only calmed my worries he was kind and gentle . I left with a...
TAZ handled 3 problems difficult problems with kindness patience and grace this morning. Just had to let you all know th...
LabCorp and Quest Diagnostics Most Critical Reviews
Hello,
I don't know where else to complain about these illegitimate practices.
They are trying to get 3000 dollars for me...
My daughter had an appointment with quest diagnostics at the Castro valley office today. We got their two hrs earlier...
Two times is two years I specifically asked
if my tests are covered by ins. Both times
labcorp phone rep in NC headquarter...
Opened a letter today stating it was a 3rd. notice and is seriously late from Quest Diagnostics, it is a bill for the...
LabCorp and Quest Diagnostics Latest Reviews
Ever since Labcorp moved into what must have been a broom closet of our local Walgreen's, service has been horrible. The...
As we journey through our IVF process, Progyny insurance has been instrumental in coordinating our treatments and...
The 1 person at this place refuse to take my insurance card . She said she physically couldnt accept it because it had...
I am bringing to your attention a very poorly handled appointment at a Quest facility at 33 Old Kings Road in Palm Coast...
Quest Diagnostics: Poor
LabCorp: Slow but good
Product or Service Quality
Quest Diagnostics: ok
LabCorp: ok
I have something else to compare
Buildings Quest Diagnostics: Clean LabCorp: ***
LabCorp 12th Ave., Pensacola, FL. I had to search the building to find somebody that worked there when I finally did the lady was rude.
Did not change gloves between checking your analysis and then drawing blood. Bad bad bad
I trust neither.
Product or Service Quality
I give more care to a t shirt, than either company gives to me.
I have something else to compare
I often wonder how the blood is really treated. The people up front are so callous. Are the results accurate???
Quest customer service is extremely poor. My issue is with their financial service department and the lack of assistance to veterans with Tricare benefits.
Product or Service Quality
Both labs perform blood draws well.
I have something else to compare
I prefer the LabCorp waiting room in my area. It is spacious, current magazines, TV etc.
How would you compare LabCorp vs Quest Diagnostics?
Equal
Product or Service Quality
Same but different
I have something else to compare
Access for disabled, LabCorp has shorter distance to walk, but doesn't have door assist, where quest has more parking, longer walk, power door assist.
Seems equal to
Product or Service Quality
Different way of listing results
I have something else to compare
Strange being in a grocery store getting stuck.
Much better, experience
Product or Service Quality
Better