LabCorp vs Quest Diagnostics
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LabCorp
Quest Diagnostics
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
LabCorp
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- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1339 TOTAL REVIEWS
Rank
304 out of 2924
in Hospitals, Clinics and Medical Centers category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS7
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SUCCESSFUL71%
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AVG CALL DURATION01:52
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ISSUES RESOLVED0%
Top Products and Services
Quest Diagnostics
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 308 TOTAL REVIEWS
Rank
279 out of 2924
in Hospitals, Clinics and Medical Centers category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS573
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SUCCESSFUL20%
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AVG CALL DURATION03:36
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ISSUES RESOLVED15%
Top Products and Services
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Top Rated LabCorp Reviews
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LabCorp - Lost DNA
LabCorp lost my deceased son's DNA. I paid to have it stored with them for 25 years after his death. When I called about it, due an issue involving...
LabCorp - Dna fruad
i am kevin jones the brother of james joseph jones aka brown the godfather of soul music lab corp along with south carolinsa justice system commited...
LabCorp - Painful Blood work , bleeded and swollen hand after blood work
I had my Annual Physical Blood Work today 12/28/2018 at LabCorp 1375 WASHINGTON AVE STE 103 , ALBANY, NY 12206.
The Blood work was done by sucking need...
The Blood work was done by sucking need...
Rude employee at LabCorp Harrodsburg Rd Lexington KY
On August 14 at 12.30 pm I first went to my kidney Dr. to ask where the lab was. They directed me to another building (a long walk) where the lab is...
Top Rated Quest Diagnostics Reviews
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Quest Diagnostics - The tournequet was too tight
I live in Jersey City and went to the Journal Square store for the blood draw for the 8:15 am appointment on 9/25/19. The guy that took all the...
Quest Diagnostics - Savage phlebotomist
Went into Quest, Eugene Oregon lab for a thyroid draw. Got this young hispanic woman who literally drove the needle through a good, productive vein in...
Quest Diagnostics - Great people, but lost results
I love going in and getting my labs done by the ladies at Quest in East Aurora. They are fantastic. However- after two weeks and multiple requests-...
Quest Diagnostics - A horrible patient experience related to your billing practices
This is a copy of the letter I sent to their leadership team. Acronyms: PFS = Patient Financial Services & RCM = Revenue Cycle Management
Dear Quest Fi...
Dear Quest Fi...
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Companies are selected automatically by the algorithm.
How would you compare LabCorp vs Quest Diagnostics?
Quest customer service is extremely poor. My issue is with their financial service department and the lack of assistance to veterans with Tricare benefits.
Product or Service Quality
Both labs perform blood draws well.
I have something else to compare
I prefer the LabCorp waiting room in my area. It is spacious, current magazines, TV etc.
Quest is also a for profit lab and grossly over charge for services. Not a good option. Medicare for all would fix both of these problems.
Do not like quest diagnostics in stuart fl very unfriendly very un professional would not answer my questions know for sure I will have billing problems. Will not return to that location
they have tons of customers(even standing) waiting to been seen for two hours or more. there are usual only 2 people working to witdraw blood but they have 2 empty stations where they can hire more. our insurance is paying while we stand and the workers behind the desk get to sit!!!!