LabCorp vs Quest Diagnostics

...Teaching your customer service care reps, Who are speaking and representing LabCorp. How to speak to your patients...

...basically shutting the door on my face,) -no we don't have one, and you can't come in!! No, I'm sorry, or we apologize!! Nothing at all! Lack of manners and customer service!! Although I have been a long time customer of Quest, I will NEVER return to this diagnostic...

...Additionally, there are two more tests are missing from my prescription ( measles and mumps)Customer Service dont know why. Didn't give me any explanation..

Just overall poor: 1) coverage, blackouts that freeze uploads, 2) Customer service is horrendous. Try calling to get someone to come out, ok take off work for the entire day, sorry we cant give you a time..

...-understaffed Website-not up to date, went for appt only to find out it was closed do to move Lab work-done 1/14 not resulted in over 2 weeks! And I had to contact labcorp twice to get results emailed to me and they still havent posted to labcorp website!..

Unable to create/sign in to an account for the company website contacted and have yet to see a response. This is frustrating because my lab does not expeditiously transfer results in a timely fashion to my drs. Office...

As a nurse, I often require pre-employment urine drug screening before I can begin with a new company. I've spent the majority of my life in the North East with all of my issues surrounding lab availability, appointments and results began when I moved to Florida. Besides having to drive 1 1/2 hours...

Quest diagnostics is one of the few medical facilities that sends a patient a bill, before charging it to their insurance company, even though they have the insurance informationy. They have done this many times. In a previous bill, they failed to charge the insurance company on time, and over many...