LabCorp vs Quest Diagnostics
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LabCorp and Quest Diagnostics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
LabCorp and Quest Diagnostics Overview
Total reviews | 1933 | 991 |
Company responses | 0 | 0 |
Issues resolved | 13 | 8 |
LabCorp and Quest Diagnostics Consumer Ratings
LabCorp and Quest Diagnostics Rating Details
LabCorp and Quest Diagnostics Pros and Cons
- Painless blood draw
- Location
- Ease of scheduling appt on line
- Close to home
- No one to help you over phone
- Close to my house
- Customer service
- Worst service
- Front desk staff
- Customer service
- Do not seem to care about customers
- Lab service
LabCorp and Quest Diagnostics Most Positive Reviews
I have been a patient at Labcorp for the last two years. I go every three months to draw blood.
Ms. Sharon at the Labcorp...
TAZ handled 3 problems difficult problems with kindness patience and grace this morning. Just had to let you all know th...
I was just into the lab and I was very nervous. Pedro not only calmed my worries he was kind and gentle . I left with a...
The computer guy didn't understand my confer action number. I want to cacancel my appointment for 10/16/19 @ 10:00 am...
LabCorp and Quest Diagnostics Most Critical Reviews
I am disgusted with this megacorporation at many levels aside from the fact they have strong armed decent labs out of bu...
DO NOT USE QUEST. THEY THREATEN TO NOT PROVIDE BLOOD WORK AND CLAIM YOU OWE MONEY. THEY DO NOT PROVE YOU OWE THE MONEY...
Several of my doctors use labcorp to analyze samples. The only time I have a billing problem is with labcorp. They...
My daughter had an appointment with quest diagnostics at the Castro valley office today. We got their two hrs earlier...
LabCorp and Quest Diagnostics Latest Reviews
Since we're done with our blood test on March12th, my wife and I can not find the result online or through email.
I received two emails about test results. I have not been there since 2023. Called on the phone and AI said go to...
Lady there was very rude to me I was there at 7 check in at 703 and it gave. Me time for 845 and I didn't make apt I...
I ordered the Genetic Insights test in Oct-Nov 2023. I received the test kit, send it back 11/8/2023. After several...
Quest Diagnostics: Poor
LabCorp: Slow but good
Product or Service Quality
Quest Diagnostics: ok
LabCorp: ok
I have something else to compare
Buildings Quest Diagnostics: Clean LabCorp: ***
LabCorp 12th Ave., Pensacola, FL. I had to search the building to find somebody that worked there when I finally did the lady was rude.
Did not change gloves between checking your analysis and then drawing blood. Bad bad bad
I trust neither.
Product or Service Quality
I give more care to a t shirt, than either company gives to me.
I have something else to compare
I often wonder how the blood is really treated. The people up front are so callous. Are the results accurate???
Quest customer service is extremely poor. My issue is with their financial service department and the lack of assistance to veterans with Tricare benefits.
Product or Service Quality
Both labs perform blood draws well.
I have something else to compare
I prefer the LabCorp waiting room in my area. It is spacious, current magazines, TV etc.
How would you compare LabCorp vs Quest Diagnostics?
Equal
Product or Service Quality
Same but different
I have something else to compare
Access for disabled, LabCorp has shorter distance to walk, but doesn't have door assist, where quest has more parking, longer walk, power door assist.
Seems equal to
Product or Service Quality
Different way of listing results
I have something else to compare
Strange being in a grocery store getting stuck.
Much better, experience
Product or Service Quality
Better