PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Med Express and LabCorp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Med Express
LabCorp

Med Express and LabCorp Overview

Total reviews
205
1459
Company responses
0
0
Issues resolved
0
4

Med Express and LabCorp Consumer Ratings

Rank
335 out of 2006 in Hospitals, Clinics and Medical Centers category
305 out of 2006 in Hospitals, Clinics and Medical Centers category
Customer service
247 in category
264 in category
Product or Service Quality
224 in category
219 in category
Diversity of Products or Services
304 in category
251 in category
Price Affordability
261 in category
216 in category

Med Express and LabCorp Rating Details

Customer service
1.3 (99 reviews)
1.3 (686 reviews)
Reviewer's quote

...Terrible place and customer service sucks..

Read full review

...nd was greeted by the most hostile, rude staffer! The Waldorf office on Old Line Center is the worst facility Ive ever visited! Crude, rude, and plainly inept customer service! The staff acts as if theyre doing you a huge favor by helping you!! Disgusting and offensive! They dont fully explain procedures and clearly dont care to do so! Avoid this subpar facility ...

Read full review
Product or Service Quality
1.5 (94 reviews)
1.6 (584 reviews)
Reviewer's quote

...Three different times the service is awful. First time I went called when I was in the parking lot at 2pm they stated we ran out of testing. Called the next day they stated they wasnt testing anymore that day even though it was before cut off time...

Read full review

...SEE WHAT HAPPENS WHEN PROFITS COME BEFORE SERVICE. Machines are cheaper but cannot get the job done. Tried to send copy of page showing attachment but "unfortunately we do not support this type of file" AGAIN DON'T BOTHER! WOULD SUGEST you have a star minus choice..

Read full review
Diversity of Products or Services
1.5 (89 reviews)
2 (432 reviews)
Reviewer's quote

...I asked why- they took my insurance and I had a credit card on file to pay for the services. The answer I got ?? We don’t have time today to see you ..

Read full review

Received a "bill" for "services rendered" in the amount of $178. They claim my doctor's office ordered blood work but they are unable to provide ANY information about what was done, how the charges were incurred, etc. My doctor says I should not receive a bill or any communication from LabCorp...

Read full review
Price Affordability
1.6 (80 reviews)
1.9 (429 reviews)
Reviewer's quote

Banned from Med Express with no reason whatsoever instead I get handed a letter. Very unprofessional and tossing aside the Hippocratic oath as if it's garbage.

Read full review

...They told me a price upfront for medical testing but later sent me a bill for extra charges. I contacted them 2 times and was told the fee would be waived. I thought the issue was resolved but i continued to receive the bill in the mail...

Read full review

Med Express and LabCorp Pros and Cons

Pros
  • Location to our home
  • Convenience of the location
  • Staff
  • Painless blood draw
  • Ease of scheduling appt on line
  • Location
Cons
  • Bad service
  • Staff
  • Lack of empathy
  • Customer service
  • Worst service
  • Front desk staff

Med Express and LabCorp Most Positive Reviews

Top rated reviews
5

I had to visit MedExpress yesterday, September 1st because I couldn't get an appointment w my PCP! All the staff at...

Read full review
5

The Stow, Ohio facility has posted hours of 7:30 to 4:30, but faile to open until nearly 8:00am. Their closed sign...

Read full review
5

I have visited the local office six or seven times. Occasionally there is a surly receptionist, but most staff are very...

Read full review
5

Almost 2 years ago Lucy the lab tech, after 1 1/2 years had gained my trust and sympathy.She claimed she was going to be...

Read full review

Med Express and LabCorp Most Critical Reviews

Lowest rated reviews
1

I woke up on a Sunday with UTI symptoms so I went to a Med Express in Woodbury, NJ to get antibiotics because I really...

Read full review
1

Do NOT go to the Labcorp lab at 240 MIDDLETOWN BLVD., LANGHORNE, PA for your baby's blood work. They were NOT able to...

Read full review
1

I came here when my eyes was so hurt ,when I saw the doctor just ask me couple questions then tell me that he can not do...

Read full review
1

I took my one year old son to the Labcorp in Pasasdena, Texas off Fairmont and to start the minute I walked in it was...

Read full review

Med Express and LabCorp Latest Reviews

Recent published reviews
No votes

When I called to see how get get an appointment or to be looked at by doctor I was told to come and call from parking...

Read full review
1

I just went at the Mira Mesa location and there I had the worst service ever from the person who was doing the drug test...

Read full review
No votes

dot exam they *** suck.come back every 3months pay $97.

Read full review
1

Did not receive test results, it's been 19 days. No response to email sent and no phone number to call

Read full review

Med Express and LabCorp Products and Services

Most reviewed product and services
  • Med Express Doctor (39 reviews)
  • Med Express Medical Care (37 reviews)
  • Med Express Customer Care (23 reviews)
  • Labcorp Customer Care (389 reviews)
  • Labcorp Blood Test Procedure (145 reviews)
  • Labcorp Receptionist (91 reviews)