PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Red Roof Inn and La Quinta Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Red Roof Inn
La Quinta Inn

Red Roof Inn and La Quinta Inn Overview

Total reviews 347 570
Company responses 0 0
Issues resolved 1 6

Red Roof Inn and La Quinta Inn Consumer Ratings

Rank
212 out of 1346 in Hotels and Resorts category
157 out of 1346 in Hotels and Resorts category
Customer service
150 in category
111 in category
Price Affordability
122 in category
121 in category
Facilities and Services
184 in category
140 in category
Location
166 in category
146 in category

Red Roof Inn and La Quinta Inn Rating Details

Customer service
1.4 (174 reviews)
1.6 (259 reviews)
Reviewer's quote

The customer service is terrible mold is in some of the rooms and they seem to not have a generator for back if there's an power outage..

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customer service the most lousy where I give a 0 for good service by the employee who is on customer service at the hotel removes it that is located at 4620 w Gandy BLVD is the worst of the worst in services today at 11: 30 pm has been the worst service for the staff that is at that time..

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Price Affordability
2.3 (164 reviews)
2.3 (215 reviews)
Reviewer's quote

...Spoke to the location and they said they would honor the price. Upon arrival, they wanted to charge me $55 per night. Showed them for published price, the best rate they would give me was $39 plus wanted to tack on $9 per night for utilities...

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...This is a bunch of nonsense and I don't like having to pay full price when there are no amenities no swimming pool no breakfast no nothing no room cleaning. I think I should deserve a significant discount for the inconvenience that I'm suffering because of this..

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Facilities and Services
1.5 (158 reviews)
1.8 (212 reviews)
Reviewer's quote

...live in escorts present as seen on back page if you need documentation as told by staff you can find them on back page stating the location in which their services are rendered. #4 The large amount of bottle, cans, chicken bones and condoms on the ground are overwhelming as far as being placed in the street and left there. #5 Most toilets do...

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...I was always under the impression Wyndham properties provided full services daily. Upon leaving for the day to spend with family..

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Location
2.6 (152 reviews)
2.9 (216 reviews)
Reviewer's quote

Worst experience ever! Most of the staff at the front desk and managers were extremely rude, insensitive, racist, obnoxious, with no social skills whatsoever, and couldn't care less about the peace of mind and well being of their guests.They even tried to kick me and my partner out of the hotel at...

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My family and I have stayed at this location for almost a month with no incident. Yesterday on April 2 I was a little late paying for an extra day. Management expressed her irritation and advised me to either pay by 12pm or check out In the future...

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Red Roof Inn and La Quinta Inn Pros and Cons

Pros
  • Price
  • Location
  • Staff
  • Location
  • Hotel location
  • There is absolutely no pros to this place in 1000
Cons
  • I did not like
  • Sheets were not changed from previous renters
  • Poor customer service
  • Customer service
  • Rude front desk
  • Poorly trained staff

Red Roof Inn and La Quinta Inn Most Positive Reviews

Top rated reviews
5

The manager there I think his name is Robert he should be the GM manager well he shouldn't be the GM because he's so...

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5

LaQuinta Staff Get Treated like ***. The supervisor steal are tips. Indiana

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5

I got 2 rooms for week here on buisness trip working nights at local georgia pacific plant come in and shower house...

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5

The manager at the LaQuinta of Lufkin, has no place running that hotel. She is mean, don't listen, has no heart nor comp...

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Red Roof Inn and La Quinta Inn Most Critical Reviews

Lowest rated reviews
1

This was the worst place to stay. Dogs barking at night and sheets dirty. The GM DAN GRoSS was very rude. When I asked...

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1

Hello Joseph,
1st room we were given and
your only handicapped was smoke filled and
had a cigarette in the toilet.
2n...

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1

THE WORST HOTEL ON EARTH!!!!! DO NOT STAY AT THIS HOTEL!!!! THE ENORMOUS ROACH, THE INSECTS THAT WERE BITING ME IN THE...

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1

My husband and I are both listed as account holders in the LQ Elite rewards program. I noticed, though, that about 10...

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Red Roof Inn and La Quinta Inn Latest Reviews

Recent published reviews
1.1

I booked through Hotwire.com and paid in full at time of booking. When we arrived, I still had to pay a deposit! There...

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2.7

My company pre-paid room, 1st week $25 incidental charge, 2nd week $290, they charged me 4 nights stay, for a prepaid...

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4

We were calling regarding our refund from staying at the Home Towne studios in Independence Missouri on 42nd Street we...

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1

There was a black woman who messed up my reservation she claimed that my mother had to be here my mom wasnt here so i...

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Red Roof Inn and La Quinta Inn Products and Services

Most reviewed product and services
  • Red Roof Inn Room (85 reviews)
  • Red Roof Inn Sanitary Conditions (54 reviews)
  • Red Roof Inn Facility (9 reviews)
  • La Quinta Inn Room (119 reviews)
  • La Quinta Inn Sanitary Conditions (49 reviews)
  • La Quinta Inn Manager (35 reviews)