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La Quinta Inn

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $4K AVERAGE LOSS
2.3
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Co-workers 3
  • Room 2
  • Location 2
  • Hotel location 2
  • Upgrading in process 1

Customers don't like

  • This was rediclous unexpectable3
  • Customer service3
  • Reservations2
  • Ground floor room patio dirty2
  • Would never book here again and warn people not to1
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1066 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $431 AVERAGE LOSS
1.3
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Not a thing to like 6
  • Price 3
  • Chat feature 3
  • Ease of booking 2
  • Complete dishonest business model 2

Customers don't like

  • Did not receive refund18
  • Horrible customer service9
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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