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Planet Fitness

Fitness Centers
  • 4 ISSUES RESOLVED
  • 1383 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $977 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 16
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service16
  • Rude employee7
  • Billing practices6
  • Unprofessional employee attitudes6
  • No notification5
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La Fitness

Fitness Centers
  • 4 ISSUES RESOLVED
  • 1403 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $977 AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location near my house 12
  • Equipment 11
  • Location 11
  • Fitness classes 5
  • Trainer 5

Customers don't like

  • Management not properly trained9
  • Customer service9
  • Dishonest sales people5
  • Rude staff5
  • Rude front desk staff4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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duanemmorris

I cannnot compare . Only tried L A Fitness.