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Planet Fitness

Fitness Centers
  • 8 ISSUES RESOLVED
  • 2088 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $937 AVERAGE LOSS
2.2
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Location 16
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service40
  • Unprofessional employee attitudes7
  • Rude employee7
  • Billing practices7
  • Mo management contact availability6
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La Fitness

Fitness Centers
  • 5 ISSUES RESOLVED
  • 1495 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $977 AVERAGE LOSS
2.0
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Location 14
  • Location near my house 12
  • Equipment 11
  • Trainer 5
  • Fitness classes 5

Customers don't like

  • Customer service45
  • Management not properly trained9
  • Rude staff6
  • Dishonest sales people6
  • Unrespectable staff members4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1440842

La fitness was honest about their benefits. Planet fitness lies to your face

duanemmorris
Atlanta, Georgia, United States #1307786

I cannnot compare . Only tried L A Fitness.