La Fitness vs Planet Fitness

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La Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1317 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location near my house 11
  • Equipment 11
  • Location 11
  • Cleanliness 5
  • Fitness classes 5

Customers don't like

  • Customer service27
  • Deceptive practices16
  • Management not properly trained12
  • Horrible customer service10
  • Rude staff7

Products by La Fitness

No items

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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1246 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $998 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service30
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8

Products by Planet Fitness

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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