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Kwikset

Home Security
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $3K CLAIMED LOSSES
  • $188 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Reliability
Website
Billing Practices
  • So far so good 1

Customers don't like

  • Quality of lock2
  • False claims2
  • Anna the customer service agent argumentive and discourteous1
  • Meaningless warranty1
  • Lack of a solution or help1
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Safe Home Security

Home Security
  • 1 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Reliability
Website
Billing Practices
  • Salesman 2
  • Service 1

Customers don't like

  • Resolution department5
  • Contract cancellation policy or payment issues4
  • Fact we were not told about a contract4
  • Pricing contract terms4
  • Unethical4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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