PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whole Foods Market and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whole Foods Market
Kroger

Whole Foods Market and Kroger Overview

Total reviews
180
1115
Company responses
0
0
Issues resolved
1
3

Kroger was first mentioned on PissedConsumer on Aug 12, 2008 and since then this brand received 1115 reviews. It is 935 reviews more than Whole Foods Market received since Jul 19, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Whole Foods Market customer support team than with Kroger customer service.

Whole Foods Market and Kroger Consumer Ratings

Rank
100 out of 720 in Food Stores category
49 out of 720 in Food Stores category
Customer service
81 in category
46 in category
Price Affordability
121 in category
54 in category
Discounts and Special Offers
95 in category
30 in category

According to consumer ratings and reviews, Kroger ranks 51 points higher in the Food Stores category than Whole Foods Market. People gave Whole Foods Market 1.7 stars for Customer service criterion in Food Stores category and it is 69 points higher than the worst rated brand in this category. At the same time, Kroger was rated 2 stars for Customer service criterion in this category and it is 104 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Kroger has a higher rating than Whole Foods Market. Regarding Discounts and Special Offers criterion, consumers gave Whole Foods Market 1.7 stars and it is 63% worse than other in category. Kroger however was rated 2.9 stars and it is 80% greater than other in category.

Whole Foods Market and Kroger Rating Details

Customer service
1.7 (85 reviews)
2 (419 reviews)
Reviewer's quote

I have been a customer in Dallad since the first store opened. Everything has cheapened in quality. The chicken which used to be the best is now tough and tasteless...

Nikki M

...Who told me to call Kroger customer service, which I did and I was extremely upset. And all the customer service lady ( hailey) could say was sorry for the inconvenience and that she would credit me $30. 00...

PAT S
Price Affordability
1.9 (76 reviews)
2.8 (353 reviews)
Reviewer's quote

...Price per pound is $26. 99. I can see the King Salmon on top of the pile, however, when the person pulled my piece he pulled it from underneath the pile...

PissedConsumer1626393

...That does not seem hard to me, as I carefully select only the ones that have that 99 cent price. Sure enough up to counter and price showing 1. 67 each...

Shirley D
Discounts and Special Offers
1.7 (72 reviews)
2.9 (366 reviews)
Reviewer's quote

Whole Foods in Florida hire the most corrupt Seafood coordinator. ever known. besides treating people and workers very bad at times making people cry over the phone or calling people stupid this man go to order large amounts of fish and when he couldn't sell them he would ask the distributor. to...

PissedConsumer1611763

I was kn line at carbondale il krogers and a gitl loudly popping her gum jordan that workes there. Just standing there popping her gum i asked her please syop she starting doing iy more ansd loudly!!!!! Wow i asked to speak to manager she came told jordan to stop she yelled at manager said"i aint...

Patty a

Whole Foods Market and Kroger Pros and Cons

Pros
  • Seafood and produce
  • Prepared foods dept
  • Most of the employees there
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Bad customer service
  • Very rude
  • Extremely rude store employees
  • Customer service
  • Customer service skills
  • No management

Whole Foods Market and Kroger Most Positive Reviews

Top rated reviews
5

The store on huron st chicago is filthy.ythe floors walls doors toilet seat are unsanitary. All the floors and counters...

5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

Whole Foods Market and Kroger Most Critical Reviews

Lowest rated reviews
1

I entered the store at 10:15 a.m. Saturday morning. The florist booth was empty. The vegetable aisle was empty. There wa...

1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-4837


KROGER - 334
1980 Rio Hill Ce...

Whole Foods Market and Kroger Latest Reviews

Recent published reviews

I was a loyal WFM customer before the Amazon buyout because it had humane policies, high social responsibility values, a...

Read all 180 reviews

WtfI never got a refund for all my money.. I was forced to send K rogers Customer (non) Service my State...

Read all 1115 reviews

Whole Foods Market and Kroger Products and Services

Most reviewed product and services
  • Whole Foods Market Customer Care (32 reviews)
  • Whole Foods Market Manager (23 reviews)
  • Whole Foods Market Deli Department (4 reviews)
  • Kroger Manager (131 reviews)
  • Kroger Customer Care (127 reviews)
  • Kroger Cashier (70 reviews)