PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whole Foods Market and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whole Foods Market
Kroger

Whole Foods Market and Kroger Overview

Total reviews 227 1230
Company responses 0 0
Issues resolved 1 4

Whole Foods Market and Kroger Consumer Ratings

Rank
130 out of 383 in Food Stores category
72 out of 383 in Food Stores category
Customer service
100 in category
78 in category
Price Affordability
145 in category
68 in category
Product or Service Quality
80 in category
59 in category
Layout of Store
61 in category
64 in category

Whole Foods Market and Kroger Rating Details

Customer service
1.7 (110 reviews)
2 (482 reviews)
Reviewer's quote

...She had an attitude and told ppl to take a card for a general customer service number. When I passed by her, mumbled to myself not so nice words that were not said directly to her. When I was leaving, she asked to speak to me and asked if I had a problem with her...

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...Total of forty minutes to check out! Managers are rude liars who could care less about customer service. Don't go there. Walmart is a dream compared to this place..

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Price Affordability
1.9 (98 reviews)
2.8 (401 reviews)
Reviewer's quote

When I price check basics like almond milk and organic foods I find that I can get comparable foods at Aldis and spend half overall on my grocery bills. As a single person, I also appreciate that I dont purchase what ends up in the trash because of the smaller sizes and the nature of organics not...

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...matter how many times I call, hang on phone, fill out complaints, leave my phone # for callback, ABSOLUTELY nothing is accomplished! My largest gripe beyond price gouging, pushing name brand, days wasted, expired food, reduction in sizes, allowing holding, expired tags, etc. is; their App, poor customer service, incorrect over...

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Product or Service Quality
2.2 (95 reviews)
2.4 (390 reviews)
Reviewer's quote

...I complained but before the corporate got to me, I had to go again a today I was harassed and followed by manager, she denied a service and she also called police on me. Unbelievable and Ill definitely follow up on this unlawful discrimination and threats..

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...Only 2 associates in service Rest of associates inside pharmacy only observe the situation without helping..

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Layout of Store
2.9 (86 reviews)
2.9 (379 reviews)
Reviewer's quote

...I did not anticipate being blocked from accessing a grocery store. I was prevented from accessing Whole Foods 2610 NE Highway 20 Bend, OR. by Katie at the front door...

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...I arrived at the store at precisely at my appointed time (10 am). I called the number posted in the pickup area and was assured I was checked in. After waiting 20 minutes, I noticed the cars that arrived before me had not received their groceries...

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Whole Foods Market and Kroger Pros and Cons

Pros
  • Some great products
  • Service and cleanliness
  • Most of the employees there
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Bad customer service
  • Very rude
  • Mask mandate
  • Customer service
  • Customer service skills
  • No management

Whole Foods Market and Kroger Most Positive Reviews

Top rated reviews
5

The store on huron st chicago is filthy.ythe floors walls doors toilet seat are unsanitary. All the floors and counters...

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5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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5

Please bring bulk Organic pumpkin seeds back; I use to buy it all the time.
Thank you.

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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Whole Foods Market and Kroger Most Critical Reviews

Lowest rated reviews
1

I entered the store at 10:15 a.m. Saturday morning. The florist booth was empty. The vegetable aisle was empty. There wa...

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1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-****


KROGER - 334
1980 Rio Hill Center
Char...

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1

I just came back from Whole Foods where I purchase a "FRESH" turkey for 3 or 4 times what I would have paid for a frozen...

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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Whole Foods Market and Kroger Latest Reviews

Recent published reviews
3.4

The employees harrass me about not wearing a mask and will not let me shop there.

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No votes

Just saw on the news that Kroger is taking My Pillow out of their stores. Shame on you for bringing politics into your...

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3

When I price check basics like almond milk and organic foods I find that I can get comparable foods at Aldis and spend...

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1

they never have what you need, and when they get a item in that you like, within 2 to 3 weeks they stop getting it in....

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Whole Foods Market and Kroger Products and Services

Most reviewed product and services
  • Whole Foods Market Manager (26 reviews)
  • Whole Foods Market Deli Department (4 reviews)
  • Whole Foods Market Store Facility (3 reviews)
  • Kroger Manager (133 reviews)
  • Kroger Cashier (71 reviews)
  • Kroger 1-2-3 Rewards Prepaid Card (48 reviews)