PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whole Foods Market and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whole Foods Market
Kroger

Whole Foods Market and Kroger Overview

Total reviews
187
1181
Company responses
0
0
Issues resolved
1
4

Whole Foods Market and Kroger Consumer Ratings

Rank
113 out of 384 in Food Stores category
61 out of 384 in Food Stores category
Customer service
94 in category
64 in category
Price Affordability
129 in category
63 in category
Product or Service Quality
81 in category
51 in category
Discounts and Special Offers
103 in category
33 in category

Whole Foods Market and Kroger Rating Details

Customer service
1.7 (89 reviews)
2 (458 reviews)
Reviewer's quote

...She had an attitude and told ppl to take a card for a general customer service number. When I passed by her, mumbled to myself not so nice words that were not said directly to her. When I was leaving, she asked to speak to me and asked if I had a problem with her...

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My pre paid card was locked because for some reason the ccv code wasent working even though everything was correct and customer service at the frys could not help I am a employe at Kroger and this customer care is disappointing..

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Price Affordability
1.9 (80 reviews)
2.8 (380 reviews)
Reviewer's quote

...Price per pound is $26. 99. I can see the King Salmon on top of the pile, however, when the person pulled my piece he pulled it from underneath the pile...

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Now when you go to Kroger, there are very few sales and all items that are needed at home by people with kids or unemployed people are not on sale or the price has gone up. Hashtag. Kroger, the company without a heart..

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Product or Service Quality
2.2 (77 reviews)
2.5 (367 reviews)
Reviewer's quote

The product is untampered box sealed and bottle sealed. All sales are final I was told again, really I can understand with some products but not a completely sealed item why can I not exchange or given store credit? This is criminal we can all make honest mistakes especially some one with some...

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...When called for credit, customer service had awful attitude..

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Discounts and Special Offers
1.7 (74 reviews)
2.9 (392 reviews)
Reviewer's quote

I bought a rotisserie chicken earlier today for a special evening dinner. When I opened the box at home, I noticed that an entire drumstick had been eaten!! And it wasn't noticeable when the box was closed because it was under the label! When I called about a refund, they told me I had to bring the...

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...I special ordered this cake. Tonight when I picked it up...

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Whole Foods Market and Kroger Pros and Cons

Pros
  • Seafood and produce
  • Prepared foods dept
  • Most of the employees there
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Bad customer service
  • Very rude
  • Extremely rude store employees
  • Customer service
  • Customer service skills
  • No management

Whole Foods Market and Kroger Most Positive Reviews

Top rated reviews
5

The store on huron st chicago is filthy.ythe floors walls doors toilet seat are unsanitary. All the floors and counters...

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5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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5

Please bring bulk Organic pumpkin seeds back; I use to buy it all the time.
Thank you.

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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Whole Foods Market and Kroger Most Critical Reviews

Lowest rated reviews
1

I entered the store at 10:15 a.m. Saturday morning. The florist booth was empty. The vegetable aisle was empty. There wa...

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1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-4837


KROGER - 334
1980 Rio Hill Ce...

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1

I just came back from Whole Foods where I purchase a "FRESH" turkey for 3 or 4 times what I would have paid for a frozen...

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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Whole Foods Market and Kroger Latest Reviews

Recent published reviews
4

This was our third attempt ordering take out Pizza and sadly going to be awhile before we come back. For $1.00 per toppi...

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3.1

I went to Kroger (McAlpine Square)
Savannah Georgia. I wanted to purchase Kroger brand bottle water. There was none on th...

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1

Return Policy is not displayed on the website or hardly visible in the market with that said I mistakenly purchased the...

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2.2

I am a former employee of the Starkville MS store. The pick up/clicklist supervisor is really rude. She expects us all...

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Whole Foods Market and Kroger Products and Services

Most reviewed product and services
  • Whole Foods Market Customer Care (33 reviews)
  • Whole Foods Market Manager (24 reviews)
  • Whole Foods Market Deli Department (4 reviews)
  • Kroger Manager (133 reviews)
  • Kroger Customer Care (131 reviews)
  • Kroger Cashier (71 reviews)