PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kroger and Whole Foods Market as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kroger
Whole Foods Market

Kroger and Whole Foods Market Overview

Total reviews 1207 214
Company responses 0 0
Issues resolved 4 1

Kroger and Whole Foods Market Consumer Ratings

Rank
79 out of 402 in Food Stores category
124 out of 402 in Food Stores category
Customer service
71 in category
98 in category
Discounts and Special Offers
34 in category
104 in category
Diversity of Products or Services
83 in category
81 in category
Website
66 in category
93 in category

Kroger and Whole Foods Market Rating Details

Customer service
2 (471 reviews)
1.7 (101 reviews)
Reviewer's quote

...Talk about bad customer service..

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...She had an attitude and told ppl to take a card for a general customer service number. When I passed by her, mumbled to myself not so nice words that were not said directly to her. When I was leaving, she asked to speak to me and asked if I had a problem with her...

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Discounts and Special Offers
2.9 (403 reviews)
1.7 (82 reviews)
Reviewer's quote

...I special ordered this cake. Tonight when I picked it up...

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You have offered special shopping hours for seniors and disabled since early on during this unusual circumstance and we have patronized your store because of this. Curbside shopping or instacart delivery is not fair and equal access, because there is an additional cost, and I ma not able to browse...

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Diversity of Products or Services
2.8 (398 reviews)
2.8 (77 reviews)
Reviewer's quote

What have you done with your normal products? Some of the kroger brands that my family have always depended on have changed to a poor substitute. The Kroger margarine (80% veg. oil) is now 53% veg oil and it's nasty...

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All sales are final I was told again, really I can understand with some products but not a completely sealed item why can I not exchange or given store credit? This is criminal we can all make honest mistakes especially some one with some disabilities or simply distracted. Wholefood Market is...

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Website
2.6 (389 reviews)
2.3 (70 reviews)
Reviewer's quote

...The coupons on their website are of low value, or for grocery pick up only. They also have a couple of new managers apparently. The old managers were friendly and would speak to me...

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I was not allowed access to the store due to the inability to wear a face mask for religious and health reasons. Another instance where Whole Foods associates were out of line, I was in the check out line and the lady checking out in front of me inquired on the cake I was purchasing. She moved...

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Kroger and Whole Foods Market Pros and Cons

Pros
  • Near my home
  • Friendley and courtous
  • Prices
  • Some great products
  • Service and cleanliness
  • Most of the employees there
Cons
  • Customer service
  • Customer service skills
  • No management
  • Bad customer service
  • Very rude
  • Extremely rude store employees

Kroger and Whole Foods Market Most Positive Reviews

Top rated reviews
5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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5

The store on huron st chicago is filthy.ythe floors walls doors toilet seat are unsanitary. All the floors and counters...

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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5

Please bring bulk Organic pumpkin seeds back; I use to buy it all the time.
Thank you.

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Kroger and Whole Foods Market Most Critical Reviews

Lowest rated reviews
1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-4837


KROGER - 334
1980 Rio Hill Ce...

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1

I entered the store at 10:15 a.m. Saturday morning. The florist booth was empty. The vegetable aisle was empty. There wa...

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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1

I just came back from Whole Foods where I purchase a "FRESH" turkey for 3 or 4 times what I would have paid for a frozen...

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Kroger and Whole Foods Market Latest Reviews

Recent published reviews
4

I noticed every time I go to buy large eggs at Kroger, only to find out that I m getting small and medium sized eggs,...

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No votes

I did a Google search for Ball canning jars. They are hard to find locally since everyone is being very DIY lately I hav...

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1

When I went to the pharmacy the tech. Kelly at Harpers point was rude and nasty. This is not the first time. I am at...

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2.4

Amazon takeover
Bad news for consumer

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Kroger and Whole Foods Market Products and Services

Most reviewed product and services
  • Kroger Customer Care (135 reviews)
  • Kroger Manager (133 reviews)
  • Kroger Cashier (71 reviews)
  • Whole Foods Market Customer Care (36 reviews)
  • Whole Foods Market Manager (25 reviews)
  • Whole Foods Market Deli Department (4 reviews)