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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 927 TOTAL REVIEWS
  • $56.2K CLAIMED LOSSES
  • $382 AVERAGE LOSS
2.7
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Location
  • Near my home 9
  • Friendley and courtous 7
  • Prices 5
  • Location 4
  • Employees customer service skills 4

Customers don't like

  • Customer service8
  • No management4
  • Poor service3
  • Disrespectful and condescending employee3
  • Customer service skills3
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Whole Foods Market

Food Stores
  • 1 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
2.3
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Location
  • Seafood and produce 2
  • Prepared foods dept 2
  • Most of the employees there 2
  • Shopping threre 1
  • Server in the pub 1

Customers don't like

  • Bad customer service9
  • Extremely rude store employees4
  • Very rude2
  • I felt targeted and discriminated against2
  • Frequently dirty bathrooms2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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mwitt23967_89
Richmond, Kentucky, United States #1351291

'Whole foods offers the organic products I use. Kroger did until recently when they decided to "remodel" at which point they discontinued a number of items I buy on a regular basis.

I refuse to be forced to settle for less than I want. Price wise Whole foods is a little higher, but I'M worth the longer drive and the higher price.