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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 685 TOTAL REVIEWS
  • $55K CLAIMED LOSSES
  • $459 AVERAGE LOSS
2.7
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Near my home 7
  • Employees customer service skills 4
  • Employee 3
  • Prices 3
  • Friendley and courtous 3

Customers don't like

  • Disrespectful employees7
  • No management6
  • Customer service skills5
  • Customer service and results4
  • Zero response to complaint3
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Wesley Berry Flowers

Flowers / Florist
  • 8 ISSUES RESOLVED
  • 2595 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $124 AVERAGE LOSS
1.3
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Very unsatisfactory 7
  • Initially finding on web 6
  • Fast delivery 5
  • Offered coupons 5
  • Initial location on web 3

Customers don't like

  • Customer service80
  • Bait and switch on order42
  • Extreme overpricing39
  • Delivered cancelled order19
  • Poor customer service14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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