PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Fresh Market and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Fresh Market
Kroger

The Fresh Market and Kroger Overview

Total reviews
109
1196
Company responses
0
0
Issues resolved
1
4

The Fresh Market and Kroger Consumer Ratings

Rank
72 out of 396 in Food Stores category
75 out of 396 in Food Stores category
Customer service
54 in category
70 in category
Layout of Store
15 in category
61 in category
Location
43 in category
60 in category
Price Affordability
85 in category
66 in category

The Fresh Market and Kroger Rating Details

Customer service
2 (52 reviews)
2 (466 reviews)
Reviewer's quote

...personal pleasure, relaxing shopping !! The store has to be commended for their contribution to assist all customers in this time of need beyond the best of customer service. Please note this message and have corporate contact them and praise all with special gratitude for their exceptional...

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is; their App, poor customer service, incorrect over charges and constantly having to prove I have valid coupons. It's exhausting and instead of repeating my concern or showing that they're listening they try to put me on the defensive. I've visited and lived in other states where there's more...

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Layout of Store
3.6 (48 reviews)
2.9 (366 reviews)
Reviewer's quote

I'm that time I have visited your store at Providence Walk in Charlotte 3 times, shopped your store by instacart once, and shopped Trader Joe's at their elderly hour once. Yesterday I arrived at your store at 8:00 am expecting the same concern and excellence you have led me to expect. I have felt...

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...Because of the covid virus and our age we do not go in the store and depend on the pick up. If this does not improve we will be forced to purchase from Walmart pick up..

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Location
3.5 (46 reviews)
3.3 (383 reviews)
Reviewer's quote

For a time I thought I had found those attributes at your Cameron Village location in Raleigh but I guess I was wrong. My daily routine was to sit out front of that store or in a coffee shop, working on my websites, it was always very pleasant for a time and I did my part to help it stay that way...

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...I won't return to that store location. I placed my order again with a different Kroger location. This time, I have to wait two days...

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Price Affordability
2.5 (45 reviews)
2.8 (385 reviews)
Reviewer's quote

...But some of the items I enjoy are priced the same as 6 months ago but quantity iand size is cut by 30%. Example 6 months ago you could purchase 6 Large croissants for $3. 99...

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Tell me how with things the way they are now that you can shrink the amount of food in a package ?(yes your brand) and still charge the same price. Wrong so wrong..

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The Fresh Market and Kroger Pros and Cons

Pros
  • Prepared meals
  • Meat department
  • Food
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Terrible customer service
  • Being ripped off
  • What i mentioned earlier
  • Customer service
  • Customer service skills
  • No management

The Fresh Market and Kroger Most Positive Reviews

Top rated reviews
5

Can you see anything wrong in this picture ?

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5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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5

So sorry that you are closing you Bedford, NH store. This store and the food items are the best. Employees and all servi...

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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The Fresh Market and Kroger Most Critical Reviews

Lowest rated reviews
1

Went in looking for the over priced Cavit Pigno Grigio AGAIN. OUT OF STOCK AGAIN! ALSO out of the very simple cinnamon...

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1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-4837


KROGER - 334
1980 Rio Hill Ce...

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1

This store is terrible and they just don't care about customers. We ordered flowers for a special dinner at our house a...

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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The Fresh Market and Kroger Latest Reviews

Recent published reviews
No votes

No one available when I called

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No votes

I ordered an heirloom tomato as an order pick up and was charged for $1.49 for a baby tomato that isnt an heirloom

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5

We are trying. We are trying really hard. Stop acting like you're a bunch of entitled butts. Do you even know the crazy...

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1

Living in corporate area and forced to visit more than a dozen locations, I 'm appalled how customers are talked to and...

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The Fresh Market and Kroger Products and Services

Most reviewed product and services
  • The Fresh Market Customer Care (14 reviews)
  • The Fresh Market Meat Department (7 reviews)
  • The Fresh Market Meat (6 reviews)
  • Kroger Manager (133 reviews)
  • Kroger Customer Care (132 reviews)
  • Kroger Cashier (71 reviews)