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Kroger
Shoprite

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Kroger

Kroger

2.6
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1102 TOTAL REVIEWS
Rank
50 out of 718
in Food Stores category
Rating Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    221
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    04:06
  • ISSUES RESOLVED
    3%
Top Products and Services
2.6
133 reviews
2.9
126 reviews
3.3
69 reviews
Shoprite

Shoprite

2.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 487 TOTAL REVIEWS
Rank
15 out of 612
in Supermarkets and Malls category
Rating Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    118
  • SUCCESSFUL
    84%
  • AVG CALL DURATION
    03:21
  • ISSUES RESOLVED
    12%
Top Products and Services
3.1
67 reviews
3.1
55 reviews
3
51 reviews

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Anonymous
#1734656
Customer service
Kroger hasn't employed someone who raped me.

Product or Service Quality
Similar food

I have something else to compare
I don't.

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