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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 685 TOTAL REVIEWS
  • $55K CLAIMED LOSSES
  • $459 AVERAGE LOSS
2.7
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Near my home 7
  • Employees customer service skills 4
  • Employee 3
  • Prices 3
  • Friendley and courtous 3

Customers don't like

  • Disrespectful employees7
  • No management6
  • Customer service skills5
  • Customer service and results4
  • Zero response to complaint3
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Sams Club

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 1072 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $659 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Prices 8
  • Produce 3
  • Reasonable price 3
  • Store 2
  • Varity of items 2

Customers don't like

  • Customer service17
  • Customer service is horrible11
  • Rude help10
  • Crappy customer service9
  • Terrible service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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