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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 732 TOTAL REVIEWS
  • $55.1K CLAIMED LOSSES
  • $438 AVERAGE LOSS
2.7
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Near my home 7
  • Employees customer service skills 4
  • Friendley and courtous 4
  • Prices 4
  • Selection 3

Customers don't like

  • Disrespectful employees7
  • No management7
  • Customer service skills6
  • Poor service4
  • Rude store manager4
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Sams Club

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 1105 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $668 AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Prices 8
  • Convenience 3
  • Produce 3
  • Reasonable price 3
  • Varity of items 2

Customers don't like

  • Customer service18
  • Customer service is horrible11
  • Rude help10
  • Crappy customer service9
  • Terrible service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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