Kroger vs Ralphs

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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 659 TOTAL REVIEWS
  • $49.4K CLAIMED LOSSES
  • $422 AVERAGE LOSS
2.7
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Location
  • Near my home 7
  • Employees customer service skills 4
  • Friendley and courtous 4
  • Prices 4
  • Selection 3

Customers don't like

  • Disrespectful employees7
  • No management7
  • Customer service skills5
  • Poor service4
  • Rude store manager4

Products by Kroger

No items

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Ralphs

Food Stores
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Location
  • Friendly attitude of grocery store staff 2
  • Friendley and courtous 1
  • None pharmacy 1

Customers don't like

  • Uncaring employees7
  • Horrible customer service5
  • Not customer-focused4
  • Poor leadership4
  • Traumatic3

Products by Ralphs

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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