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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 764 TOTAL REVIEWS
  • $55.5K CLAIMED LOSSES
  • $417 AVERAGE LOSS
2.7
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Location
  • Near my home 8
  • Friendley and courtous 5
  • Prices 5
  • Employees customer service skills 4
  • Selection 3

Customers don't like

  • No management4
  • Customer service skills3
  • Poor service3
  • Rude store manager2
  • Slow checkout and bad management2
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Ralphs

Food Stores
  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.4
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Location
  • Friendly attitude of grocery store staff 2
  • Friendley and courtous 1
  • That the clerk fixed the problem 1
  • None pharmacy 1

Customers don't like

  • Uncaring employees6
  • Traumatic3
  • Not customer-focused1
  • This has only been in the last few weeks1
  • Poor leadership1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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