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Publix
Kroger

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Publix

Publix

2.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 945 TOTAL REVIEWS
Rank
32 out of 719
in Food Stores category
Rating Details
Customer service
Price Affordability
Discounts and Special Offers
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    03:41
  • ISSUES RESOLVED
    33%
Top Products and Services
3.1
143 reviews
2.3
40 reviews
2.5
37 reviews
Kroger

Kroger

2.6
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1101 TOTAL REVIEWS
Rank
51 out of 719
in Food Stores category
Rating Details
Customer service
Price Affordability
Discounts and Special Offers
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    221
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    04:06
  • ISSUES RESOLVED
    3%
Top Products and Services
2.6
133 reviews
2.9
126 reviews
3.3
69 reviews

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