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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 796 TOTAL REVIEWS
  • $55.7K CLAIMED LOSSES
  • $410 AVERAGE LOSS
2.8
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
  • Near my home 9
  • Friendley and courtous 6
  • Prices 5
  • Employees customer service skills 4
  • Selection 3

Customers don't like

  • No management4
  • Poor service3
  • Customer service skills3
  • Slow checkout and bad management2
  • Rude store manager2
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Pepperidge Farm

Food Manufacturers
  • 0 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $4K AVERAGE LOSS
2.3
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
  • Old recipe of coconut layer cake 2
  • Variety 1
  • Original puffed pastry and cornbread stuffing 1
  • Old recipe and packaging of classic collection of cookies 1

Customers don't like

  • Cheapening of product quality4
  • Quality2
  • Portion size2
  • False advertisement2
  • Product quality1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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