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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 915 TOTAL REVIEWS
  • $56K CLAIMED LOSSES
  • $386 AVERAGE LOSS
2.7
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
  • Near my home 9
  • Friendley and courtous 7
  • Prices 5
  • Location 4
  • Employees customer service skills 4

Customers don't like

  • Customer service8
  • No management4
  • Poor service3
  • Disrespectful and condescending employee3
  • Customer service skills3
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Pepperidge Farm

Food Manufacturers
  • 0 ISSUES RESOLVED
  • 124 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
2.5
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
  • Old recipe of coconut layer cake 2
  • Variety 1
  • Taste of the cookie 1
  • Original puffed pastry and cornbread stuffing 1
  • Old recipe and packaging of classic collection of cookies 1

Customers don't like

  • Cheapening of product quality6
  • Portion size4
  • Product quality3
  • Quality2
  • False advertisement2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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