PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meijer and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meijer
Kroger

Meijer and Kroger Overview

Total reviews
539
1124
Company responses
0
0
Issues resolved
0
4

Kroger was first mentioned on PissedConsumer on Aug 12, 2008 and since then this brand received 1124 reviews. It is 585 reviews more than Meijer received since Nov 16, 2007.

Meijer and Kroger Consumer Ratings

Rank
58 out of 622 in Food Stores category
49 out of 622 in Food Stores category
Customer service
73 in category
48 in category
Price Affordability
61 in category
57 in category
Product or Service Quality
49 in category
39 in category

According to consumer ratings and reviews, Kroger ranks 9 points higher in the Food Stores category than Meijer. People gave Meijer 1.8 stars for Customer service criterion in Food Stores category and it is 78 points higher than the worst rated brand in this category. At the same time, Kroger was rated 2 stars for Customer service criterion in this category and it is 103 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Kroger has a higher rating than Meijer. Regarding Product or Service Quality criterion, consumers gave Meijer 2.3 stars and it is 68% greater than other in category. Kroger however was rated 2.5 stars and it is 74% greater than other in category.

Meijer and Kroger Rating Details

Customer service
1.8 (193 reviews)
2 (421 reviews)
Reviewer's quote

Dear Meijer Customer Service, I was at your store, as I always am paying my 1-2 week visit. There were a couple of items missing. First, where is your Organic Swiss Chard? Rainbow or regular? There was none, I asked Ron in Produce...

PissedConsumer1712622

...A week later customer service told me refunds took 30 days. 30 days later customer service told me to wait 90 days. 90 days later customer service told me the only thing they could do is dispute the charges and TRY to get my money back like that...

Asia B
Price Affordability
2.7 (175 reviews)
2.8 (355 reviews)
Reviewer's quote

...He took one dish towel and rang it up four times (I used a price scanner on the floor - they were all the same price). I paid for my purchase and began to walk to the exit. The Meijer door greeter, i...

Rebecca H

...That does not seem hard to me, as I carefully select only the ones that have that 99 cent price. Sure enough up to counter and price showing 1. 67 each...

Shirley D
Product or Service Quality
2.3 (170 reviews)
2.5 (342 reviews)
Reviewer's quote

Every other month, I will shop there because of great variety, and quality of products, also others stores that have certain items, but Meijer does. BUT why is it, moderately to best selling items of any customer's favorite products are always discontinued, and replaced with the most hideous crap,...

Monte D

I was embarrassed to serve it,it was a mangled mess clearly not spiral sliced,extremely fatty,the shank end of the ham fell off , This mustve been missed by Quality Control I cant imagine you would want to serve your guys something that look like this, I am a regular customer and frequent your...

Davin

Meijer and Kroger Pros and Cons

Pros
  • Store itself is fine
  • We normally shop once weekly and always spend over 100
  • Store and all the variety they carry
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Customer service
  • Bad management
  • That the employee was disrespectful
  • Customer service
  • Customer service skills
  • No management

Meijer and Kroger Most Positive Reviews

Top rated reviews
5

Same old thing. Cashier did not put my bags in my cart. It is there job. She swung the turnstyle for me to do and swung...

5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

Meijer and Kroger Most Critical Reviews

Lowest rated reviews
1

had to wait an hour after they have the prescription for 4 hours before then they didn't have it all

1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-4837


KROGER - 334
1980 Rio Hill Ce...

Meijer and Kroger Latest Reviews

Recent published reviews

Lapeer Pharmacy has always been very good, unfortunately today has not been good. First of all when picking up a...

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Every two weeks my 90 day prescription was ready so I kept taking them until I had to many but when I ran out the six...

Read all 1124 reviews

Meijer and Kroger Products and Services

Most reviewed product and services
  • Meijer Customer Care (65 reviews)
  • Meijer Manager (56 reviews)
  • Meijer Coupon (16 reviews)
  • Kroger Manager (131 reviews)
  • Kroger Customer Care (128 reviews)
  • Kroger Cashier (70 reviews)