PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meijer and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meijer
Kroger

Meijer and Kroger Overview

Total reviews 707 1218
Company responses 0 0
Issues resolved 3 4

Meijer and Kroger Consumer Ratings

Rank
93 out of 409 in Food Stores category
74 out of 409 in Food Stores category
Customer service
77 in category
74 in category
Price Affordability
71 in category
66 in category
Product or Service Quality
61 in category
57 in category
Discounts and Special Offers
72 in category
35 in category

Meijer and Kroger Rating Details

Customer service
1.9 (282 reviews)
2 (478 reviews)
Reviewer's quote

...Called customer service and the most they would do was offer me a credit toward a future order. I told them I wanted a credit to my credit card for the current order, as their website had promised. They refused...

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...Total of forty minutes to check out! Managers are rude liars who could care less about customer service. Don't go there. Walmart is a dream compared to this place..

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Price Affordability
2.7 (248 reviews)
2.8 (396 reviews)
Reviewer's quote

...Price check display says buy 3 get one free. This seems to be an ongoing issue with this store. Today we noted no dairy products sliced cheeses, empty toilet paper and paper towel shelves...

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...matter how many times I call, hang on phone, fill out complaints, leave my phone # for callback, ABSOLUTELY nothing is accomplished! My largest gripe beyond price gouging, pushing name brand, days wasted, expired food, reduction in sizes, allowing holding, expired tags, etc. is; their App, poor customer service, incorrect over...

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Product or Service Quality
2.4 (246 reviews)
2.4 (387 reviews)
Reviewer's quote

Tried to order and it did not go through, tried to cancel and was on hold with their customer service dept for over an hour to resolve the issue. They were not able to process refund of $5 account hold..

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...Only 2 associates in service Rest of associates inside pharmacy only observe the situation without helping..

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Discounts and Special Offers
2.5 (241 reviews)
2.8 (409 reviews)
Reviewer's quote

...has a person with a special gift. This type of person can make a difference in how people feel if they are angry in about 1 minute. My complaints, maybe 2 in the past year, were handled by him so well, I can't wait to speak with him again...

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...How is a disabled person to get the food they need after after making special provisions to get their shopping done???? :sad:..

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Meijer and Kroger Pros and Cons

Pros
  • Store itself is fine
  • It is conveniently located
  • We normally shop once weekly and always spend over 100
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Customer service
  • Bad management
  • Constomer service
  • Customer service
  • Customer service skills
  • No management

Meijer and Kroger Most Positive Reviews

Top rated reviews
5

Same old thing. Cashier did not put my bags in my cart. It is there job. She swung the turnstyle for me to do and swung...

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5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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5

Meijer water package is lerge and bulky.Worst is in its bar coding ,which is only at bottom thus makes it difficult for...

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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Meijer and Kroger Most Critical Reviews

Lowest rated reviews
1

had to wait an hour after they have the prescription for 4 hours before then they didn't have it all

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1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-****


KROGER - 334
1980 Rio Hill Center
Char...

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1

I was just at Meijer s in canton mi and they a manager special saving for the new price per lb was 1.03 . The pork butt...

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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Meijer and Kroger Latest Reviews

Recent published reviews
2.4

Tried to order and it did not go through, tried to cancel and was on hold with their customer service dept for over an...

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No votes

I have been doing in-store pick up of my items for months but today they charged me $4.95 pick up fee there was no...

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No votes

Please put a better pickup system in place! The other stores have figure it out, but not meijer. I have been waiting for...

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No votes

N. Dillons in Newton, KS They locked the self serve register scanner so we could not complete our purchase and called...

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Meijer and Kroger Products and Services

Most reviewed product and services
  • Meijer Manager (56 reviews)
  • Meijer Coupon (17 reviews)
  • Meijer Mperks Rewards Program (16 reviews)
  • Kroger Manager (133 reviews)
  • Kroger Cashier (71 reviews)
  • Kroger 1-2-3 Rewards Prepaid Card (48 reviews)