PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kroger and Meijer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kroger
2.5
Meijer
2.4
Kroger
Meijer

Kroger and Meijer Overview

Total reviews 1229 730
Company responses 0 0
Issues resolved 4 3

Kroger and Meijer Consumer Ratings

Rank
74 out of 381 in Food Stores category
94 out of 381 in Food Stores category
Customer service
75 in category
78 in category
Discounts and Special Offers
39 in category
71 in category
Diversity of Products or Services
87 in category
79 in category
Price Affordability
66 in category
68 in category

Kroger and Meijer Rating Details

Customer service
2 (482 reviews)
1.9 (291 reviews)
Reviewer's quote

...Total of forty minutes to check out! Managers are rude liars who could care less about customer service. Don't go there. Walmart is a dream compared to this place..

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...The next day I took the shoes back to customer service to have them remove the tag. Of course I showed proof of purchase. I decided to shop a little bit before I left...

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Discounts and Special Offers
2.8 (414 reviews)
2.5 (245 reviews)
Reviewer's quote

...How is a disabled person to get the food they need after after making special provisions to get their shopping done???? :sad:..

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...has a person with a special gift. This type of person can make a difference in how people feel if they are angry in about 1 minute. My complaints, maybe 2 in the past year, were handled by him so well, I can't wait to speak with him again...

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Diversity of Products or Services
2.8 (408 reviews)
2.8 (245 reviews)
Reviewer's quote

Federal Civil Rights Law, Tittle II requires free and equal access to all services and facilities WITHOUT DISCRIMINATION!! Non-discrimination laws in the State, under code 44-1406 further prohibit an employee from preventing entry to the full enjoyment of the business. No business may enforce...

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...I do 90% of my grocery shopping at Meijer because I like the products, the service, and the cleanliness of the stores. Rarely do I find a bad product, but yesterday I did, unfortunately..

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Price Affordability
2.8 (401 reviews)
2.8 (256 reviews)
Reviewer's quote

...matter how many times I call, hang on phone, fill out complaints, leave my phone # for callback, ABSOLUTELY nothing is accomplished! My largest gripe beyond price gouging, pushing name brand, days wasted, expired food, reduction in sizes, allowing holding, expired tags, etc. is; their App, poor customer service, incorrect over...

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...Price check display says buy 3 get one free. This seems to be an ongoing issue with this store. Today we noted no dairy products sliced cheeses, empty toilet paper and paper towel shelves...

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Kroger and Meijer Pros and Cons

Pros
  • Near my home
  • Friendley and courtous
  • Prices
  • Store itself is fine
  • It is conveniently located
  • We normally shop once weekly and always spend over 100
Cons
  • Customer service
  • Customer service skills
  • No management
  • Customer service
  • Bad management
  • Total lack of customer service

Kroger and Meijer Most Positive Reviews

Top rated reviews
5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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5

Same old thing. Cashier did not put my bags in my cart. It is there job. She swung the turnstyle for me to do and swung...

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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5

Meijer water package is lerge and bulky.Worst is in its bar coding ,which is only at bottom thus makes it difficult for...

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Kroger and Meijer Most Critical Reviews

Lowest rated reviews
1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-****


KROGER - 334
1980 Rio Hill Center
Char...

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1

had to wait an hour after they have the prescription for 4 hours before then they didn't have it all

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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1

I was just at Meijer s in canton mi and they a manager special saving for the new price per lb was 1.03 . The pork butt...

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Kroger and Meijer Latest Reviews

Recent published reviews
1

they never have what you need, and when they get a item in that you like, within 2 to 3 weeks they stop getting it in....

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No votes

Deb Baker sent a recognition to several team members. It will not let me log into the message. I know my email address,...

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No votes

She call my phone on jan9.said too me I took 5off your card.she didn't pick me up.

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No votes

I am so disappointed in Peter Meijer voting to impeach our President. Our president is the reason your company has done...

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Kroger and Meijer Products and Services

Most reviewed product and services
  • Kroger Manager (133 reviews)
  • Kroger Cashier (71 reviews)
  • Kroger 1-2-3 Rewards Prepaid Card (48 reviews)
  • Meijer Manager (57 reviews)
  • Meijer Coupon (17 reviews)
  • Meijer Mperks Rewards Program (16 reviews)