PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kroger and Meijer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kroger
Meijer

Kroger and Meijer Overview

Total reviews
1114
526
Company responses
0
0
Issues resolved
3
0

Kroger was first mentioned on PissedConsumer on Aug 12, 2008 and since then this brand received 1114 reviews. It is 588 reviews more than Meijer received since Nov 16, 2007.

Kroger and Meijer Consumer Ratings

Rank
49 out of 720 in Food Stores category
61 out of 720 in Food Stores category
Customer service
46 in category
66 in category
Discounts and Special Offers
30 in category
71 in category
Diversity of Products or Services
56 in category
57 in category

According to consumer ratings and reviews, Kroger ranks 12 points higher in the Food Stores category than Meijer. People gave Kroger 2 stars for Customer service criterion in Food Stores category and it is 104 points higher than the worst rated brand in this category. At the same time, Meijer was rated 1.9 stars for Customer service criterion in this category and it is 84 points higher than the worst rated brand in this category. If we look at Discounts and Special Offers criterion, than we see that Kroger has a higher rating than Meijer. Regarding Diversity of Products or Services criterion, consumers gave Kroger 2.8 stars and it is 63% greater than other in category. Meijer however was rated 2.8 stars and it is 62% greater than other in category.

Kroger and Meijer Rating Details

Customer service
2 (419 reviews)
1.9 (188 reviews)
Reviewer's quote

...Who told me to call Kroger customer service, which I did and I was extremely upset. And all the customer service lady ( hailey) could say was sorry for the inconvenience and that she would credit me $30. 00...

PAT S

Dear Meijer Customer Service, I was at your store, as I always am paying my 1-2 week visit. There were a couple of items missing. First, where is your Organic Swiss Chard? Rainbow or regular? There was none, I asked Ron in Produce...

PissedConsumer1712622
Discounts and Special Offers
2.9 (366 reviews)
2.3 (166 reviews)
Reviewer's quote

I was kn line at carbondale il krogers and a gitl loudly popping her gum jordan that workes there. Just standing there popping her gum i asked her please syop she starting doing iy more ansd loudly!!!!! Wow i asked to speak to manager she came told jordan to stop she yelled at manager said"i aint...

Patty a

I'm beyond livid at Meijer right now! Today I spent an hour shopping at the Champaign store searching for a housewarming gift. I decided on four towels, a hand towel, two packages of twelve washcloths, four dish towels, and a clothes basket. At the checkout line I put everything inside the basket...

Rebecca H
Diversity of Products or Services
2.8 (355 reviews)
2.8 (165 reviews)
Reviewer's quote

Just found out that the workers in the store we shop at aren’t getting Thanksgiving off. What happened to “open half day on holidays?”Next time workers go on strike, we’ll be shopping elsewhere. These people are members of the communities your stores serve.

Valarie F

...In the past 3+ years I have watched the wide variety of products shrink month after month until there is “only” the Meijer brand available for sale...

PissedConsumer1638770

Kroger and Meijer Pros and Cons

Pros
  • Near my home
  • Friendley and courtous
  • Prices
  • Store itself is fine
  • Store and all the variety they carry
  • Proximity of the stores location
Cons
  • Customer service
  • No management
  • Customer service skills
  • Customer service
  • Bad management
  • That the employee was disrespectful

Kroger and Meijer Most Positive Reviews

Top rated reviews
5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

5

Same old thing. Cashier did not put my bags in my cart. It is there job. She swung the turnstyle for me to do and swung...

Kroger and Meijer Most Critical Reviews

Lowest rated reviews
1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-4837


KROGER - 334
1980 Rio Hill Ce...

1

had to wait an hour after they have the prescription for 4 hours before then they didn't have it all

Kroger and Meijer Latest Reviews

Recent published reviews
4.5

Just found out that the workers in the store we shop at aren’t getting Thanksgiving off. What happened to “open half day...

Read all 1114 reviews

Meijer flushable wipes so they say on the package caused my main sewer line to clog which had to be jetted out at a...

Read all 526 reviews

Kroger and Meijer Products and Services

Most reviewed product and services
  • Kroger Manager (131 reviews)
  • Kroger Customer Care (127 reviews)
  • Kroger Cashier (70 reviews)
  • Meijer Customer Care (64 reviews)
  • Meijer Manager (56 reviews)
  • Meijer Coupon (16 reviews)