PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kroger and Meijer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kroger
Meijer

Kroger and Meijer Overview

Total reviews
1196
663
Company responses
0
0
Issues resolved
4
1

Kroger and Meijer Consumer Ratings

Rank
77 out of 397 in Food Stores category
90 out of 397 in Food Stores category
Customer service
68 in category
71 in category
Discounts and Special Offers
33 in category
69 in category
Diversity of Products or Services
80 in category
76 in category
Website
64 in category
88 in category

Kroger and Meijer Rating Details

Customer service
2 (466 reviews)
1.9 (263 reviews)
Reviewer's quote

is; their App, poor customer service, incorrect over charges and constantly having to prove I have valid coupons. It's exhausting and instead of repeating my concern or showing that they're listening they try to put me on the defensive. I've visited and lived in other states where there's more...

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...Customer service is horrible and it takes a week to get the credit on the card..

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Discounts and Special Offers
2.9 (398 reviews)
2.4 (218 reviews)
Reviewer's quote

...I special ordered this cake. Tonight when I picked it up...

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Special started on Sunday, but there has never been any in stock and I've been to the store every day this week. I was given a raincheck but was told that the store may not ever get the product. Why advertise a great deal if you're never going to have it? Other stores (Aldi, Kroger) are selling it...

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Diversity of Products or Services
2.8 (394 reviews)
2.8 (219 reviews)
Reviewer's quote

Until recently the customer pick up orders were handled pretty well and products chosen. The last few weeks the pick up has been unsatisfactory. We are very good customers of Kroger for 25 years and spend between $600 and $700 every month...

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store is not clean, never has been well stocked, much worse now; some food products on shelves have expiration date over a year! The reopening of bottle return area was a disaster that was actually a dangerous health hazard. People must rinse cans, bottles before bringing them in! Need well trained...

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Website
2.6 (385 reviews)
2.4 (202 reviews)
Reviewer's quote

...The coupons on their website are of low value, or for grocery pick up only. They also have a couple of new managers apparently. The old managers were friendly and would speak to me...

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...It is not a user friendly website and constantly makes you re-enter your password. Someone needs to take a serious look at those responsable for this website as you are loosing customers FAST!..

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Kroger and Meijer Pros and Cons

Pros
  • Near my home
  • Friendley and courtous
  • Prices
  • It is conveniently located
  • Store itself is fine
  • We normally shop once weekly and always spend over 100
Cons
  • Customer service
  • Customer service skills
  • No management
  • Customer service
  • Bad management
  • Employees not doing job

Kroger and Meijer Most Positive Reviews

Top rated reviews
5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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5

Same old thing. Cashier did not put my bags in my cart. It is there job. She swung the turnstyle for me to do and swung...

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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5

Meijer water package is lerge and bulky.Worst is in its bar coding ,which is only at bottom thus makes it difficult for...

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Kroger and Meijer Most Critical Reviews

Lowest rated reviews
1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-4837


KROGER - 334
1980 Rio Hill Ce...

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1

had to wait an hour after they have the prescription for 4 hours before then they didn't have it all

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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1

I was just at Meijer s in canton mi and they a manager special saving for the new price per lb was 1.03 . The pork butt...

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Kroger and Meijer Latest Reviews

Recent published reviews
No votes

I ordered an heirloom tomato as an order pick up and was charged for $1.49 for a baby tomato that isnt an heirloom

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1

screwed up my account and closed it no warning at all no calls

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1

Living in corporate area and forced to visit more than a dozen locations, I 'm appalled how customers are talked to and...

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No votes

6 people entered when I did with no masks. I was told employees cannot do anything. I understand stupid cant be cured....

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Kroger and Meijer Products and Services

Most reviewed product and services
  • Kroger Manager (133 reviews)
  • Kroger Customer Care (132 reviews)
  • Kroger Cashier (71 reviews)
  • Meijer Customer Care (71 reviews)
  • Meijer Manager (56 reviews)
  • Meijer Coupon (17 reviews)