PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kroger and Meijer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kroger
Meijer

Kroger and Meijer Overview

Total reviews 1210 691
Company responses 0 0
Issues resolved 4 2

Kroger and Meijer Consumer Ratings

Rank
74 out of 408 in Food Stores category
95 out of 408 in Food Stores category
Customer service
76 in category
77 in category
Discounts and Special Offers
36 in category
74 in category
Diversity of Products or Services
88 in category
78 in category
Website
71 in category
95 in category

Kroger and Meijer Rating Details

Customer service
2 (473 reviews)
1.9 (278 reviews)
Reviewer's quote

...Talk about bad customer service..

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...Sent via email and through the postal service to: Meijer MasterCard - Customer Service Amazon - Customer Service Better Business Bureau..

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Discounts and Special Offers
2.8 (405 reviews)
2.5 (233 reviews)
Reviewer's quote

...I special ordered this cake. Tonight when I picked it up...

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...has a person with a special gift. This type of person can make a difference in how people feel if they are angry in about 1 minute. My complaints, maybe 2 in the past year, were handled by him so well, I can't wait to speak with him again...

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Diversity of Products or Services
2.8 (400 reviews)
2.8 (232 reviews)
Reviewer's quote

I have been given expired products one too many times from Kroger. I put on the directions to please check the expiration dates and still am given expired to almost (within 3 days time) expired. I went in to check the last time this happened to me and there was plenty of milk on the shelf with...

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Store seems to be in constant upheaval , no prices on product or shelving , somewhat scarce products put out, frequently out of items , not to mention severely understaffed. Although my cashier was competent enough she did ring up one item twice when in fact I had only one. Of course I did not...

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Website
2.6 (391 reviews)
2.4 (211 reviews)
Reviewer's quote

...The coupons on their website are of low value, or for grocery pick up only. They also have a couple of new managers apparently. The old managers were friendly and would speak to me...

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...It is not a user friendly website and constantly makes you re-enter your password. Someone needs to take a serious look at those responsable for this website as you are loosing customers FAST!..

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Kroger and Meijer Pros and Cons

Pros
  • Near my home
  • Friendley and courtous
  • Prices
  • Store itself is fine
  • It is conveniently located
  • We normally shop once weekly and always spend over 100
Cons
  • Customer service
  • Customer service skills
  • No management
  • Customer service
  • Bad management
  • Total lack of customer service

Kroger and Meijer Most Positive Reviews

Top rated reviews
5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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5

Same old thing. Cashier did not put my bags in my cart. It is there job. She swung the turnstyle for me to do and swung...

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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5

Meijer water package is lerge and bulky.Worst is in its bar coding ,which is only at bottom thus makes it difficult for...

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Kroger and Meijer Most Critical Reviews

Lowest rated reviews
1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-****


KROGER - 334
1980 Rio Hill Center
Char...

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1

had to wait an hour after they have the prescription for 4 hours before then they didn't have it all

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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1

I was just at Meijer s in canton mi and they a manager special saving for the new price per lb was 1.03 . The pork butt...

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Kroger and Meijer Latest Reviews

Recent published reviews
2.2

Most of your employees do not wear their masks properly. Once again fewer and fewer customers do not wear masks. I use...

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1

I was checking out at Meijers in Marquette Mi on Sunday October 26th . Light was on when I was in line ~ one person in...

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No votes

I wanted to try to make some amends with your company for my actions. I have shoplifted a few times from your store/comp...

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No votes

Charged twice for fees 2020. We have never been late

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Kroger and Meijer Products and Services

Most reviewed product and services
  • Kroger Manager (133 reviews)
  • Kroger Cashier (71 reviews)
  • Kroger 1-2-3 Rewards Prepaid Card (48 reviews)
  • Meijer Manager (56 reviews)
  • Meijer Coupon (17 reviews)
  • Meijer Mperks Rewards Program (16 reviews)