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Kroger
Market Basket

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Kroger

Kroger

2.6
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1109 TOTAL REVIEWS
Rank
49 out of 718
in Food Stores category
Rating Details
Customer service
Diversity of Products or Services
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    227
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    04:06
  • ISSUES RESOLVED
    3%
Top Products and Services
2.6
133 reviews
2.9
126 reviews
3.2
70 reviews
Market Basket

Market Basket

2.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 86 TOTAL REVIEWS
Rank
36 out of 718
in Food Stores category
Rating Details
Customer service
Diversity of Products or Services
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    24
  • SUCCESSFUL
    8%
  • AVG CALL DURATION
    02:19
  • ISSUES RESOLVED
    20%
Top Products and Services
3.2
7 reviews
2.6
6 reviews
4
5 reviews

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