PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lulu Hypermarket and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lulu Hypermarket
Kroger

Lulu Hypermarket and Kroger Overview

Total reviews 62 1211
Company responses 0 0
Issues resolved 1 4

Lulu Hypermarket and Kroger Consumer Ratings

Rank
102 out of 345 in Supermarkets and Malls category
75 out of 408 in Food Stores category
Customer service
80 in category
76 in category
Price Affordability
79 in category
66 in category
Value for money
93 in category
58 in category
Diversity of Products or Services
78 in category
87 in category

Lulu Hypermarket and Kroger Rating Details

Customer service
1.4 (24 reviews)
2 (473 reviews)
Reviewer's quote

I have ordered a laptop which should be delivered within 4 to 8 day and exceed; more than called customer service they promised that it will be delivered on Wednesday afternoon which they failed to deliver and again called and followed promised once again on Thursday but again failed to fulfill...

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...Talk about bad customer service..

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Price Affordability
2.3 (19 reviews)
2.8 (392 reviews)
Reviewer's quote

Purchase on Jan 20 : I just noticed that most of the grocery items price has been hiked from 1. 5 -2 dhs. I feel that Lulu has absorbed VAT and hence Vat has been hidden in the bill, therefore the grocery price has been increased itself...

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...matter how many times I call, hang on phone, fill out complaints, leave my phone # for callback, ABSOLUTELY nothing is accomplished! My largest gripe beyond price gouging, pushing name brand, days wasted, expired food, reduction in sizes, allowing holding, expired tags, etc. is; their App, poor customer service, incorrect over...

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Value for money
1.6 (19 reviews)
2.7 (333 reviews)
Reviewer's quote

...They took the money without delivering the products at the right time. Please never buy on their website, their service will drive you crazy!..

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...And last, I don't have to steal, because I spent all my money on drugs and alcohol. I only shop at Kroger Oxford State Rd Middletown, Ohio *** :poop::poop::poop::ttm::wtf::sarcastic::sad: because it's proximity to my house. I don't have a drug problem like our local sheriff department tagged me with...

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Diversity of Products or Services
2.2 (17 reviews)
2.8 (400 reviews)
Reviewer's quote

...I donno why they don't care about their customer!! Instead they just want their old products to be sold at any cost!! No value for customer health!! I want you to take action against this!! So it's not continued in future!! ..

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I have been given expired products one too many times from Kroger. I put on the directions to please check the expiration dates and still am given expired to almost (within 3 days time) expired. I went in to check the last time this happened to me and there was plenty of milk on the shelf with...

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Lulu Hypermarket and Kroger Pros and Cons

Pros
  • Diversity of products in store
  • Yes
  • I like it nearest my building
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Due to poor customer service
  • No value for customer
  • Staff behaviour
  • Customer service
  • Customer service skills
  • No management

Lulu Hypermarket and Kroger Most Positive Reviews

Top rated reviews
4.3

Lulu fish stalls in madinat zayed. I bought 1 big milkfish. I let them clean and slice it.. when i got home and took it...

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5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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3.9

1. We had purchased garlic bread, found that the garlic paste inside was missing. We had to take the bread as such.
2. We...

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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Lulu Hypermarket and Kroger Most Critical Reviews

Lowest rated reviews
1

Lulu is worst for service

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1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-****


KROGER - 334
1980 Rio Hill Center
Char...

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1

Had the worst experience of buying LED TV from LULU Khobar branch.
Staff is resorting to using abusive language because I...

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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Lulu Hypermarket and Kroger Latest Reviews

Recent published reviews
No votes

After one month of purchasing a laptop with very rare usage it stopped working. And as you know with online...

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1.3

Today 10/29/2020 waiting at Kroger pharmacy 4 people in front of me, no one has move for more than 30 minutes. Only 2 as...

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No votes

Since morning I am trying to contact your customer service for Service warranty but NO response from your department....

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2.2

Most of your employees do not wear their masks properly. Once again fewer and fewer customers do not wear masks. I use...

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Lulu Hypermarket and Kroger Products and Services

Most reviewed product and services
  • Lulu Hypermarket Delivery Service (4 reviews)
  • Lulu Hypermarket Raspberries (1 review)
  • Kroger Manager (133 reviews)
  • Kroger Cashier (71 reviews)
  • Kroger 1-2-3 Rewards Prepaid Card (48 reviews)