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Kroger Personal Finance

Financial Services
  • 1 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $373 AVERAGE LOSS
1.6
Customer service
Reliability
Website
Staff
Diversity of Products or Services
  • I liked a debit card for online purchases 3
  • Card that i can load my paycheck on 2
  • That i could get an extra 5 cents off per gallon of gas 2
  • Rewards when actually issued 1

Customers don't like

  • Untrustworthy and incompetent3
  • Unprofessionalism2
  • Rude csr and sups who donot have a clue what their doing1
  • Unable to use account and routing numbers for billing purposes1
  • Theft of my money1
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ScoreSense

Financial Services
Has verified representatives
  • 2 ISSUES RESOLVED
  • 456 COMPANY RESPONSES
  • 633 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
2.5
Customer service
Reliability
Website
Staff
Diversity of Products or Services
  • Very upset 4
  • Got cancellation confirmation 4
  • Fraud 2
  • Pissed off 2
  • Service rep 1

Customers don't like

  • Could not cancel5
  • Being tricked unwanted membership5
  • Customer service4
  • Missing refund4
  • I did not authorize a charge and i did not recieve a service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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