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Kroger Personal Finance

Financial Services
  • 1 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $77.9K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.6
Customer service
Reliability
Website
Staff
Diversity of Products or Services
  • I liked a debit card for online purchases 3
  • Card that i can load my paycheck on 3
  • That i could get an extra 5 cents off per gallon of gas 2
  • Rewards when actually issued 2

Customers don't like

  • Untrustworthy and incompetent4
  • Theft of my money3
  • Terrible customer service3
  • Unprofessionalism2
  • Unable to use account and routing numbers for billing purposes2
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Scoresense

Financial Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 470 COMPANY RESPONSES
  • 677 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
2.5
Customer service
Reliability
Website
Staff
Diversity of Products or Services
  • Got cancellation confirmation 5
  • Very upset 4
  • Service rep 2
  • Pissed off 2
  • Fraud 2

Customers don't like

  • Customer service10
  • Could not cancel6
  • Missing refund5
  • Mislead5
  • I did not authorize a charge and i did not recieve a service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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