PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sheetz and Krispy Kreme Doughnuts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sheetz
Krispy Kreme Doughnuts

Sheetz and Krispy Kreme Doughnuts Overview

Total reviews
900
255
Company responses
0
0
Issues resolved
3
0

Sheetz was first mentioned on PissedConsumer on Dec 4, 2010 and since then this brand received 900 reviews. It is 645 reviews more than Krispy Kreme Doughnuts received since Jan 2, 2008.

Sheetz and Krispy Kreme Doughnuts Consumer Ratings

Rank
26 out of 1073 in Fast Food category
8 out of 250 in Coffeehouses and Bakeries category
Staff
20 in category
7 in category
Customer service
22 in category
5 in category
Product or Service Quality
15 in category
5 in category

Sheetz and Krispy Kreme Doughnuts Rating Details

Staff
2.3 (362 reviews)
1.9 (114 reviews)
Reviewer's quote

...I’m busy nights in our county, out enough staff in to work to get people in and out. This store has been here long enough to know that football games and, gee maybe homecoming night is going to be busy. Last night I waited forever for 2 milkshakes...

Paige M

So I go to Krispy Kreme and a staff member comes running out saying I can’t cone into store on 78th street in kck and I asked why ,they said because you are not allowed because a staff member has a restraining order against you well I called the police my self and gave my name and everything and...

Nicole b
Customer service
2.1 (354 reviews)
1.8 (125 reviews)
Reviewer's quote

...Im very grateful that this lady showed such caring customer service and she is to be commended for an outstanding job!!! I will never forget her face and will always remember the kindness she displayed on her job. Thank you :happy:..

Meganne

so I cancelled the order I call customer service yesterday to let them know what had happen so they emailed Krispy Kreme to let them know they told me I should call Krispy Kreme and let them know I need my refund back and they not answering the phone I been calling since yesterday morning and this...

Jorje
Product or Service Quality
2.5 (340 reviews)
2.3 (108 reviews)
Reviewer's quote

...Wrong customer service number on back of card..

Tiya

My family and coworkers are very disappointed that the company has asked a young man trying to service his community and make a profit doing it has been asked to stop. He is paying full price for your product and selling them in an area you do not service. We have all decided no longer support your...

PissedConsumer1699628

Sheetz and Krispy Kreme Doughnuts Pros and Cons

Pros
  • Good food
  • Other sheetz
  • Always open
  • Krispy kreme glazed my main choice everytime
  • Hot doughnuts
  • Taste amazing
Cons
  • I just wrote a whole version of experience
  • Rudeness
  • Poor customer service
  • Customer service
  • Attitude and service
  • Stale donuts

Sheetz and Krispy Kreme Doughnuts Most Positive Reviews

Top rated reviews
5

Had words with an employee couple months ago because he ran in front of my car. Had words inside of store and finally f...

5

Mesquite tx. We were excited to go to our new shop in town, the hot sign was on, the donuts we paid $10 for were,dry,...

Sheetz and Krispy Kreme Doughnuts Most Critical Reviews

Lowest rated reviews
1

When food is being prepared there is a continuing high pitch signal to let "employees" know food is ordered. I find this...

1

I just experienced the WORST customer service in my life at this facility. The manager, RENEE SMITH, needs to take some...

Sheetz and Krispy Kreme Doughnuts Latest Reviews

Recent published reviews
2

I just purchased gas at the sheetz store in Columbia PA on Prospect road. The sign out front showed 2.599 per gallon,...

Read all 900 reviews

I jus need to change my address nobody answers the phone

Read all 255 reviews

Sheetz and Krispy Kreme Doughnuts Products and Services

Most reviewed product and services
  • Sheetz Customer Care (141 reviews)
  • Sheetz Manager (68 reviews)
  • Sheetz Cashier (37 reviews)
  • Krispy Kreme Doughnuts Doughnut (44 reviews)
  • Krispy Kreme Doughnuts Customer Care (31 reviews)
  • Krispy Kreme Doughnuts Manager (20 reviews)