PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kraft Foods and Nestle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kraft Foods
Nestle

Kraft Foods and Nestle Overview

Total reviews
432
67
Company responses
0
0
Issues resolved
1
1

Kraft Foods was first mentioned on PissedConsumer on Nov 29, 2007 and since then this brand received 432 reviews. It is 365 reviews more than Nestle received since Jun 20, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Nestle customer support team than with Kraft Foods customer service.

Kraft Foods and Nestle Consumer Ratings

Rank
111 out of 893 in Food Manufacturers category
164 out of 893 in Food Manufacturers category
Product or Service Quality
121 in category
139 in category
Value for money
115 in category
146 in category
Customer service
100 in category
101 in category

According to consumer ratings and reviews, Kraft Foods ranks 53 points higher in the Food Manufacturers category than Nestle. People gave Kraft Foods 1.9 stars for Product or Service Quality criterion in Food Manufacturers category and it is 130 points higher than the worst rated brand in this category. At the same time, Nestle was rated 1.7 stars for Product or Service Quality criterion in this category and it is 112 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Kraft Foods has a higher rating than Nestle. Regarding Customer service criterion, consumers gave Kraft Foods 2.1 stars and it is 60% greater than other in category. Nestle however was rated 2.1 stars and it is 60% greater than other in category.

Kraft Foods and Nestle Rating Details

Product or Service Quality
1.9 (104 reviews)
1.7 (18 reviews)
Reviewer's quote

...I noticed over the last couple of years they have changed this product. It not longer melts or blends smoothly (lumpy) & tastes funny. Corporate greed making it as cheap as possible & it shows...

Sandy D

The objective of advertising is to communicate a positive message about your product to as broad of an audience as possible. By caving to political pressure from an agenda motivated by politics, you send a clear message that you do not desire the business of Laura Ingraham's audience. Message...

Jeffrey M
Value for money
2.3 (84 reviews)
1.9 (14 reviews)
Reviewer's quote

...Same packaging, same costs to package,ship and deliver, more money. More rubbish, more energy expended to deliver less product. Just like the toilet rolls, 600 sheets down to 111 per roll, larger core...

K W

I like your water bottles that are available at gas stations for the price they are at is great and water taste very good. :happy:

Cody H
Customer service
2.1 (83 reviews)
2.1 (19 reviews)
Reviewer's quote

...The customer service guy sounds like he was reading off of a script and didn’t even know crap..

Jeree

I am a longtime and frequent customer of Nestle but not any more! The company has demonstrated poor quality and customer service, causing me to not buy their products any longer. In sequence, here's what happened: 1. Bought bags of Raisinettes on a buy one get one free basis...

PissedConsumer1110830

Kraft Foods and Nestle Pros and Cons

Pros
  • Sliced and shredded cheeses
  • Product
  • Old velveeta
  • Staff
  • Candy
Cons
  • New one
  • Disengaged customer service and terrible taste quality
  • Too many questions and steps
  • Customer service
  • Commercial
  • Stale product

Kraft Foods and Nestle Most Positive Reviews

Top rated reviews
5

I am writing to let you know how great I think your product is.My family just loves my potato salad. they say i make it...

5

I like your water bottles that are available at gas stations for the price they are at is great and water taste very...

Kraft Foods and Nestle Most Critical Reviews

Lowest rated reviews
1

We have been loyal customers for many years, my kids love the boxed Kraft Macaroni and Cheese. More than several times...

1

Hi i am very dissapointed about the nestle tub ice creams everytime i bought or even a family member der was a problem...

Kraft Foods and Nestle Latest Reviews

Recent published reviews

In the past month Breakstone Cottage Cheese has changed. It is watery and soft and tasteless. Have you changed the...

Read all 432 reviews

Bottom third of container completely empty. Six Rolo pieces in entire pint of "ice cream." No visible or tasteable...

Read all 67 reviews

Kraft Foods and Nestle Products and Services

Most reviewed product and services
  • Kraft Foods Macaroni And Cheese Pasta (31 reviews)
  • Kraft Foods Miracle Whip Dressing (24 reviews)
  • Kraft Foods Cheeses (22 reviews)
  • Nestle Butterfinger Snack Bar (7 reviews)
  • Nestle Bottled Water (3 reviews)
  • Nestle Raisinettes Raisins (3 reviews)