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Kraft Foods

2.1
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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 393 TOTAL REVIEWS
Rank
111 out of 980
in Food Manufacturers category
Rating Details
Product or Service Quality
Customer service
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    236
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    03:17
  • ISSUES RESOLVED
    19%
Top Products and Services
1.8
26 reviews
2.4
22 reviews
1.2
19 reviews

Members Mark

3.1
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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 137 TOTAL REVIEWS
Rank
29 out of 980
in Food Manufacturers category
Rating Details
Product or Service Quality
Customer service
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    15
  • SUCCESSFUL
    7%
  • AVG CALL DURATION
    00:19
  • ISSUES RESOLVED
    33%
Top Products and Services
3.6
8 reviews
5
7 reviews
5
5 reviews

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Anonymous
#1705917

Kraft has slightly better quality, was less dry, lasts longer in the fridge and is always available at the grocery store. It is also more expensive.

Crystal Lakes and Sargento are better options, but not always available and are also usually more expensive. This is in reference to slices or shredded.

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