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Kohls

Supermarkets and Malls
  • 12 ISSUES RESOLVED
  • 1066 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $930 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Coupons 3
  • Coupons and savings 3

Customers don't like

  • Poor customer service7
  • Customer service6
  • Employees and management6
  • Online ordering6
  • Unreasonable staff5
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 477 TOTAL REVIEWS
  • $61.1K CLAIMED LOSSES
  • $485 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Not a single thing 10
  • Customer service 7
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service8
  • Delivery5
  • Delivery service4
  • Communication on shipping3
  • Return policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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