Kohls vs Wayfair

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Kohls

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 968 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 7
  • Coupons 3

Customers don't like

  • Customer service17
  • Online ordering16
  • Poor customer service15
  • Lack of customer service9
  • Unreasonable staff8

Products by Kohls

No items

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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 389 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $439 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Not a single thing 9
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7

Products by Wayfair

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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