PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kohls and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kohls
2.6
Walmart
2.4
Kohls
Walmart

Kohls and Walmart Overview

Total reviews 3409 14989
Company responses 1 1
Issues resolved 36 166

Kohls and Walmart Consumer Ratings

Rank
79 out of 533 in Supermarkets and Malls category
106 out of 533 in Supermarkets and Malls category
Customer service
93 in category
114 in category
Website
104 in category
100 in category
Discounts and Special Offers
61 in category
95 in category
Product or Service Quality
68 in category
110 in category

Kohls and Walmart Rating Details

Customer service
1.9
(1273 reviews)
1.7
(5349 reviews)
Reviewer's quote

...Very rude customer service..

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i experienced a very bad customer service from the team leader in Buffalo Minnesota today. Their machines got crashed and my card still got charged. One of the workers pulled me to another machine and it got crashed too, and the third time I had to go to a cashier...

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Website
2.3
(1086 reviews)
2.4
(4628 reviews)
Reviewer's quote

...I going to continue to get the run around with NO end result I have emailed every contact I have called and opened several cases and even the chat on their website I have run out of options patience and really don't know what to do, I really don't want to let this much money go but I'm getting no...

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I went on the website to get 2 iPads on sale from Wireless Source through Walmart. I tried to get a refund after they sent my package to my old address. I tried personally to reroute it to my new address, before it was sent out, the website would not let me do it...

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Discounts and Special Offers
2.9
(1034 reviews)
2.5
(4062 reviews)
Reviewer's quote

TRIP FROM HOME, nearest location & signed up for Kohl's Cash, Kihl's rewards, E-mail Savings, Coupons, Discounts & Sales. I have never once received one reward in all the years of being a faithful customer. Also, when trying to access my account online, it takes quite a long time to access, & even...

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In October 2023 a special offer was being implemented for a new program, to help people who have some government benefits was being offered. I filled out the form, it required a download of the benefit ID card. My ID card was rejected...

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Product or Service Quality
2.5
(1031 reviews)
2.2
(4417 reviews)
Reviewer's quote

Excellent customer service in Sephora. See below photo of email sent to Sephora. The girls in the Sephora store have helped me pick out blush, eyeshadow, foundation, and lipstick...

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Walmart won't answer their phone I need to contact them for a refund they won't resolve the issue of missing items very rude customer service..

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Kohls and Walmart Pros and Cons

Pros
  • Good deals
  • Coupons
  • Shopping there
  • Prices
  • Convenient
  • Price
Cons
  • Customer service
  • Online ordering
  • Poorest customer service
  • Customer service
  • Service
  • Management

Kohls and Walmart Most Positive Reviews

Top rated reviews
5

My name is Joe Biden and I am best friends with David Duke. I hire black people just to use them as my puppets and also...

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5

I have been trying to contact John Pins from the playground store in an issue of merchandise that was left behind I...

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5

First, I would like to say, Kohlโ€™s has been my โ€œgo toโ€ store for 12 years. I purchased an item, then moved. I recently f...

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5

Any bakery with trained staff SHOULD be able to produce a wedding cake as ordered. 'No major issue with the cake' someo...

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Kohls and Walmart Most Critical Reviews

Lowest rated reviews
1

The following was sent to Kohl's Executive Offices to the CEO and Other high level managers/officers. Their response was...

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1

Walmart insisted that the help I needed was online at walmart.com but after hours of deliberation. No one had a solid...

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1

I was in a Kohls store trying to buy some jewelry when one of the employees said you cant afford this SHlT you spear...

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1

Need an urgent update on my order 134487
Kindly contact me back as I'm not able to contact Walmart My number is 871733***...

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Kohls and Walmart Latest Reviews

Recent published reviews
No votes

I was overcharged on my debit card 2 for a purchase on march 2nd and sales audit department told me it would be taken...

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No votes

Ola eu sou um usuario da plataforma mall entrei em em meio de ganhar um dinheiro extra,conforme o usuario vai fazendo...

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1.2

There is an error on my bill and I want to correct it. There is no one to speak to.
This is creating a Hugh problem for m...

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1

Very disappointed!don't buy an anything you want to last, cause it will break and even if you have the receipt you have...

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