PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kohls and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kohls
Kohls
2.3
WalMart
WalMart
2.2
Kohls
WalMart

Kohls and WalMart Overview

Total reviews 1973 9933
Company responses 1 1
Issues resolved 20 89

Kohls and WalMart Consumer Ratings

Rank
58 out of 335 in Supermarkets and Malls category
69 out of 335 in Supermarkets and Malls category
Customer service
57 in category
60 in category
Website
66 in category
55 in category
Discounts and Special Offers
31 in category
49 in category
Product or Service Quality
46 in category
60 in category

Kohls and WalMart Rating Details

Customer service
1.6 (711 reviews)
1.6 (3308 reviews)
Reviewer's quote

...This is the worst form of customer service before that I have ever experienced in my life. I shop at your store frequently and I can tell you that I will not be returning to the store unless somebody contact me immediately..

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This is very poor customer service on the CSMs part and the store itself, while talking to friends of ours they all have the same opinion of Becky. How someone so rude to customers can be in a role like a customer service manager is beyond me. I do understand that maybe my spouse should of not said...

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Website
2.2 (615 reviews)
2.3 (2889 reviews)
Reviewer's quote

Kohls website is like what a dollar store web page is complete garbage constantly having to change passwords not worth its just garbage..

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But now these SAME systems are being sold through 3rd party retailers on Walmarts website for double the cost or even triple! They really need to work on a system (like maybe using captcha at checkout) to weed out all the bots these 3rd parties are bragging about using to grab all these high ticket...

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Discounts and Special Offers
2.8 (571 reviews)
2.4 (2590 reviews)
Reviewer's quote

I couldn't place an order online last night with a special discount. Your system did not apply this offer, so I try and try and nothing happened. This is the first time this has happened! I call today and the offer is over...

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Walmart offers store inventory checker which is suppose to provide customer with ability to see if specific Walmart has your desired item in stock thereby not waste time going to store when item is out of stock. Walmart does not maintain accurate nor honest inventories. They manipulate prices,...

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Product or Service Quality
2.3 (566 reviews)
2.1 (2690 reviews)
Reviewer's quote

Your Company is removing Mike Lindell's "My Pillow" product. Your website claims that you are for Diversity and Veterans but you exposed your Hypocrisy today. So Diversity is only by your biased definition? And you support Veterans, the men and women that scarified their lives so that we can have...

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Customer service is seriously Horrible. They hang up on you repeatedly. I spent 2 hours trying to speak to a supervisor and still have not spoken to one yet..

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Kohls and WalMart Pros and Cons

Pros
  • Shopping there
  • Good deals
  • Coupons
  • Prices
  • Location
  • Price
Cons
  • Customer service
  • Online ordering
  • Poorest customer service
  • Customer service
  • Service
  • Management

Kohls and WalMart Most Positive Reviews

Top rated reviews
5

Janice is a super manager, who serves customers with returns and exchanges. She was very patient with me and helped me...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

i have been a big shopper at kohl's and oKohl's. com for years but as of today will not spemd one more dime with them....

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Kohls and WalMart Most Critical Reviews

Lowest rated reviews
1

For my upcoming wedding, I searched all over for a pair of shoes for my mother. She is very picky on what shoes she'll...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

Saturday after noon I did some online shopping with kohls placed one order bought 4 things got one email conformation ,...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Kohls and WalMart Latest Reviews

Recent published reviews
No votes

As a retired airline pilot living in the Midwest, I have spent a substantial amount of money at your store. I have shopp...

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1

I was shopping in the Kingston store and had a very rude experience with the CSM Becky Claussen. I was talking with my s...

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1

Freedom to be AMERICAN. The 1st amendment right is important for all Americans. We must work to keep our rights. It...

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1

I took a phone back to the service desk at the Walmart I bought it from.
I was told that they would take care of cancelin...

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Kohls and WalMart Products and Services

Most reviewed product and services
  • Kohls Shipping Service (115 reviews)
  • Kohls Credit Card (83 reviews)
  • Kohls Manager (74 reviews)
  • Walmart Manager (548 reviews)
  • Walmart Cashier (434 reviews)
  • Walmart Gift Card (342 reviews)

How would you compare Kohls vs WalMart?

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#1326819

I would rather go to Walmart than Kohl's. They have better customer service.

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Compare Companies

Kohls WalMart
Rating* 2.3 2.2
Total reviews 1973 9933
Company responses 1 1
Issues resolved 20 89