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Kohls
Walmart

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Kohls

Kohls

2.1
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1411 TOTAL REVIEWS
Rank
56 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    601
  • SUCCESSFUL
    59%
  • AVG CALL DURATION
    06:34
  • ISSUES RESOLVED
    40%
Top Products and Services
2.3
154 reviews
2.5
99 reviews
1.8
75 reviews
Walmart

Walmart

2.2
  • 70 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 8172 TOTAL REVIEWS
Rank
49 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    249
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    01:17
  • ISSUES RESOLVED
    30%
Top Products and Services
2.6
698 reviews
2.5
537 reviews
3
430 reviews

How would you compare Kohls vs Walmart?

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Rosella.Dobson
#1326819

I would rather go to Walmart than Kohl's. They have better customer service.

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