PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kohls and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kohls
Walmart

Kohls and Walmart Overview

Total reviews
1477
8319
Company responses
1
1
Issues resolved
15
73

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8319 reviews. It is 6842 reviews more than Kohls received since Dec 3, 2007. Both Kohls and Walmart respond to reviews and communicate with their consumers through our platform with equal frequency. Customer service teams of these two brands contact their customers via PissedConsumer.com in 0 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Kohls customer support team and Walmart customer service.

Kohls and Walmart Consumer Ratings

Rank
53 out of 614 in Supermarkets and Malls category
55 out of 614 in Supermarkets and Malls category
Customer service
64 in category
57 in category
Website
58 in category
46 in category
Discounts and Special Offers
35 in category
42 in category

According to consumer ratings and reviews, Kohls ranks 2 points higher in the Supermarkets and Malls category than Walmart. People gave Kohls 1.5 stars for Customer service criterion in Supermarkets and Malls category and it is 46 points higher than the worst rated brand in this category. At the same time, Walmart was rated 1.6 stars for Customer service criterion in this category and it is 53 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Walmart has a higher rating than Kohls. Regarding Discounts and Special Offers criterion, consumers gave Kohls 2.7 stars and it is 68% greater than other in category. Walmart however was rated 2.4 stars and it is 62% greater than other in category.

Kohls and Walmart Rating Details

Customer service
1.5 (511 reviews)
1.6 (2615 reviews)
Reviewer's quote

I have been a Kohls customer for 6+ years. Several weeks ago I changed my phone # because I could not transfer my old number when I changed providers. I have misplaced my charge card...

PissedConsumer1723918

...So I paid it a just closed account so Walmart lost another customer..

Adrick
Website
2.1 (451 reviews)
2.4 (2341 reviews)
Reviewer's quote

A horrible website...

RITA J

website are bad, bad attitude by employees..

PissedConsumer1701226
Discounts and Special Offers
2.7 (420 reviews)
2.4 (2106 reviews)
Reviewer's quote

Shipped an item back to Kohl’s and it was never refunded. Call and provided tracking number and the employee lied and said it was refunded, but 7 months later, I see no refund. Found out that they do this on a regular basis to other people. The employee made it very clear that he was not going to...

Shanyla

I take atrip to Sunnyside Wamart about 2 times a week (Which in about 40 plus miles round trip from where I live) And I have a QUESTION for you: Who's bright idea was it to put in SELF CHECK OUT? When I go there I spend more time in line waiting to Check out than I do shopping. There are 0 to1...

PissedConsumer1723963

Kohls and Walmart Pros and Cons

Pros
  • Shopping there
  • Good deals
  • Pathetic
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Online ordering
  • Employees and management
  • Customer service
  • Service
  • Management

Kohls and Walmart Most Positive Reviews

Top rated reviews
5

Janice is a super manager, who serves customers with returns and exchanges. She was very patient with me and helped me...

5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Kohls and Walmart Most Critical Reviews

Lowest rated reviews
1

For my upcoming wedding, I searched all over for a pair of shoes for my mother. She is very picky on what shoes she'll...

1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Kohls and Walmart Latest Reviews

Recent published reviews
5

By phone by customer service

Read all 1477 reviews

I am 7 months pregnant with my first child and i am having the worst experience trying to exchange the defective piece i...

Read all 8319 reviews

Kohls and Walmart Products and Services

Most reviewed product and services
  • Kohls Customer Care (168 reviews)
  • Kohls Shipping Service (101 reviews)
  • Kohls Credit Card (81 reviews)
  • Walmart Customer Care (720 reviews)
  • Walmart Manager (540 reviews)
  • Walmart Cashier (427 reviews)