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Kohls

Supermarkets and Malls
  • 12 ISSUES RESOLVED
  • 1071 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $924 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Layout of Store
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Coupons 3
  • Coupons and savings 3

Customers don't like

  • Poor customer service7
  • Customer service6
  • Employees and management6
  • Online ordering6
  • Unreasonable staff5
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Toys R Us

Kids' Stores
  • 2 ISSUES RESOLVED
  • 355 TOTAL REVIEWS
  • $20K CLAIMED LOSSES
  • $183 AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Layout of Store
  • Easy online shopping 4
  • Price 3
  • Way you screwed my money up 3
  • User friendly website 2
  • Variety of products 2

Customers don't like

  • Customer service10
  • Incompetent representative6
  • Being cheated on refund amount5
  • Do not honor promotion3
  • Never received item3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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