Kohls vs Toys R Us

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Kohls

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 956 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Layout of Store
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 7
  • Coupons 3

Customers don't like

  • Online ordering16
  • Poor customer service15
  • Customer service14
  • Lack of customer service9
  • Unreasonable staff8

Products by Kohls

No items

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Toys R Us

Kids' Stores
  • 1 ISSUES RESOLVED
  • 326 TOTAL REVIEWS
  • $19.5K CLAIMED LOSSES
  • $185 AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Layout of Store
  • Easy online shopping 4
  • Price 3
  • Toys 2
  • Variety of products 2
  • User friendly website 2

Customers don't like

  • Customer service20
  • Incompetent representative12
  • Being cheated on refund amount7
  • Bad customer service5
  • Never received item5

Products by Toys R Us

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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