PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kohls and Target as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kohls
Target

Kohls and Target Overview

Total reviews
1506
2503
Company responses
1
0
Issues resolved
15
25

Target was first mentioned on PissedConsumer on Aug 30, 2007 and since then this brand received 2503 reviews. It is 997 reviews more than Kohls received since Dec 3, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Kohls customer support team and Target customer service.

Kohls and Target Consumer Ratings

Rank
54 out of 482 in Supermarkets and Malls category
60 out of 482 in Supermarkets and Malls category
Customer service
61 in category
66 in category
Website
56 in category
52 in category
Discounts and Special Offers
33 in category
53 in category

According to consumer ratings and reviews, Kohls ranks 6 points higher in the Supermarkets and Malls category than Target. People gave Kohls 1.5 stars for Customer service criterion in Supermarkets and Malls category and it is 50 points higher than the worst rated brand in this category. At the same time, Target was rated 1.5 stars for Customer service criterion in this category and it is 45 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Target has a higher rating than Kohls. Regarding Discounts and Special Offers criterion, consumers gave Kohls 2.7 stars and it is 70% greater than other in category. Target however was rated 2.3 stars and it is 52% greater than other in category.

Kohls and Target Rating Details

Customer service
1.5 (521 reviews)
1.5 (611 reviews)
Reviewer's quote

I have called customer service many times and they take no responsibility to get in contact with me. I am canceling my credit card with them I will no longer shop at Kohl's and I will spread the word of how they will not help a customer that has always paid on time until a mistake was made. I did...

Ammy

They have no professional customer service. I bought few things the other day and when I got home one of the items didn’t ring on sale. So 2 days later I was there again to shop and I stop over to customer service desk with my receipt and told the lady about the item didn’t ring on sale the other...

Bill K
Website
2.1 (461 reviews)
2.2 (515 reviews)
Reviewer's quote

A horrible website...

RITA J

Prices on the website are far cheaper than in store. They don’t price adjust unless you inquire and then have customers have to go out of their way to prove they’re right. The website has far cheaper items and they should be the same price in store...

Dont b
Discounts and Special Offers
2.7 (429 reviews)
2.3 (457 reviews)
Reviewer's quote

...Because I have a new phone # I can only do so by writing a special letter to make the request. Are you trying to do business in the dark ages??? You've just lost a good charge customer. Audrey Barnell - you have all my information including my SS#..

PissedConsumer1723918

I was on the Target website to simply special order a Sphero R2D2 and BB9e Star Wars droids...

PissedConsumer1310361

Kohls and Target Pros and Cons

Pros
  • Good deals
  • Shopping there
  • Pathetic
  • Merchandise
  • Prices
  • Treated me terribly
Cons
  • Customer service
  • Online ordering
  • Employees and management
  • Customer service
  • Rude employees
  • Customer service sucks

Kohls and Target Most Positive Reviews

Top rated reviews
5

Janice is a super manager, who serves customers with returns and exchanges. She was very patient with me and helped me...

5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

Kohls and Target Most Critical Reviews

Lowest rated reviews
1

For my upcoming wedding, I searched all over for a pair of shoes for my mother. She is very picky on what shoes she'll...

1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

Kohls and Target Latest Reviews

Recent published reviews
1.8

I will NEVER shop at Kohl's ever again!!! On Thursday, January 23, 2020, I had the most miserable experience trying to...

Read all 1506 reviews
5

Our paid Visa cards were changed in the store (its on video) and we called a million times on our holiday with visa...

Read all 2503 reviews

Kohls and Target Products and Services

Most reviewed product and services
  • Kohls Customer Care (174 reviews)
  • Kohls Shipping Service (105 reviews)
  • Kohls Credit Card (81 reviews)
  • Target Customer Care (191 reviews)
  • Target Manager (165 reviews)
  • Target Gift Card (155 reviews)