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Kohls

Supermarkets and Malls
  • 12 ISSUES RESOLVED
  • 1128 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $893 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Staff
  • Good deals 8
  • Shopping there 7
  • Pathetic 7
  • Coupons and savings 3
  • Coupons 3

Customers don't like

  • Customer service14
  • Online ordering6
  • Employees and management6
  • Unreasonable staff5
  • Lack of customer service5
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Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4722 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Staff
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service68
  • Delivery experience27
  • Service17
  • Home delivery17
  • Whole process8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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