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Kohls

Supermarkets and Malls
  • 13 ISSUES RESOLVED
  • 1196 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $855 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Staff
  • Good deals 8
  • Shopping there 7
  • Pathetic 7
  • Coupons 4
  • Receiving points that turn to cash 3

Customers don't like

  • Customer service40
  • Online ordering6
  • Employees and management6
  • Unreasonable staff5
  • Lack of customer service5
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Sears

Supermarkets and Malls
  • 21 ISSUES RESOLVED
  • 5004 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Staff
  • Price 20
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 6
  • Warranty 5

Customers don't like

  • Poor customer service164
  • Delivery experience27
  • Service17
  • Home delivery16
  • Lack of accountability9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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