Kohls vs Sears

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Kohls

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 965 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 7
  • Coupons 3

Customers don't like

  • Customer service16
  • Online ordering16
  • Poor customer service15
  • Lack of customer service9
  • Unreasonable staff8

Products by Kohls

No items

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Sears

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 4187 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 9
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service92
  • Customer service44
  • Service38
  • Delivery experience37
  • Poor product quality16

Products by Sears

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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