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Kohls

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1010 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $972 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 6
  • Coupons and savings 3

Customers don't like

  • Customer service17
  • Online ordering15
  • Poor customer service14
  • Lack of customer service8
  • Unreasonable staff8
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Raymour and Flanigan

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 368 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Salesperson 2
  • Layout of store 2
  • Saleman 2
  • Samantha 1
  • Selection 1

Customers don't like

  • Inferior furniture6
  • Lack of follow through4
  • Terrible customer service4
  • Lack of transparency3
  • Quality of furniture3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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